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in Herndon, VA

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About this job

Allied Universal Services is seeking a DoD Cleared Security Site Supervisor.

The DoD Cleared Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. Act as a liaison between customer, Operation Manager and security officers. Supervise site staff, providing coaching, recognition and discipline within approved empowerment range.  Essential Tasks (list not all inclusive):

Supervisory Responsibilities

  • Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
  • Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
  • Assures that employee grievances are heard with help from appropriate branch or region HR support employees
  • Assists with the communication of policies, company announcements and job openings
  • Provides the basis of a great place to work by treating staff with respect

Enforcement of Contract Standards

  • Helps Operations Manager identify, meet and exceed the needs of the customer
  • Meets all contractual scheduled hours with a minimum of unbilled overtime
  • Coordinates and/or conduct site-specific OJT, client specific training and annual refresher training for security personnel
  • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager and coordinate preliminary investigations
  • Performs account audits and off-hour visits, completing required documentation
  • Manages uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Administrative Management

  • Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
  • Prepared to participate in unemployment hearings
  • Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
  • Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

Qualifications/Requirements:

  • High school diploma or equivalent required
  • At least 21 years of age
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to obtain a valid Guard License as required in the state for which you are applying
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass Driver’s Record check
  • As a condition of continued employment, employee must maintain current active status of all required License at all times, and must carry the license at all times while on duty
  • Must display exceptional customer service and communication skills
  • Remain flexible to ever changing environments; adapt well to different situations
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites
  • Ability to maintain satisfactory attendance and punctuality standard;
  • Neat and professional appearance
  • Ability to provide quality customer service
  • Ability to handle both common and crisis situations at the client site, calmly and efficiently
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)
  • Possess Department of Defense Government-Issued Active Secret Clearance.

EOE/Minorities/Females/Vet/Disability 

Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce.  Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws.  We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.