Accounts Payable Clerk

Job Summary

The Accounting Clerk is responsible for ensuring the key functions of payroll processing, cash handling, and accounts receivable processing and collections, are completed in a timely and accurate manner.

Education & Experience

• High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
• College courses in an associate field preferred.
• Must be proficient in Windows, Company approved spreadsheets and word processing.

Physical Requirements

• Flexible and long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Fundamental Requirements

• Utilize and maintain the time and attendance system and process daily, weekly, bi-weekly, semi-monthly, and monthly payroll and related information to include payroll hours, verifying payroll information, recording miscellaneous earnings/deductions, etc.

• Review and ensure accuracy and appropriateness of all payroll input and output.
• Monitor, prepare, and communicate financial reports in accordance with Wyndham’s required due dates.
• Retrieve and process all deposits in accordance with hotel standards.
• Maintain an adequate supply of cash/change and provide cash/change to all departments as needed
• Prepare Cash Over/Short reports on a daily, monthly, and yearly basis.
• Issue and redeem cashier banks as needed by the departments with the approval of the Accounting Manager.
• Audit cashier banks as required by hotel standards.  Maintain all documentation.
• Process “due backs” on a timely basis.
• Maintain all cashier contracts.
• Process petty cash receipts and reimbursements on a regular basis and inform management of any deviation to policy.
• Assist the sales effort in establishing customer credit in accordance with Wyndham’s policies.
• Assist in the credit process of application processing, reference checks, credit limitation, direct billing list, deposit requirements, and all other credit-related activities.
• Provide customers with accurate and timely invoices, statements, and schedules.
• Respond to customer inquiries in a timely fashion and communicate all issues and/or disputes to the appropriate supervisor(s).
• Maintain an efficient collection process to include an organized filing and tracing system, issuing letters, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurrences and/or significant deviations from policies and procedures.
• Ensure overall guest satisfaction.