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in Beaver Creek, CO

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Hours Full-time, Part-time
Location Beaver Creek, CO 81620
Beaver Creek, Colorado

About this job

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

Lead Bellperson - The Osprey - Full Time - Summer Seasonal - Beaver Creek, CO

Beaver Creek: At the gate, you leave everyday life behind. That's why people travel to Beaver Creek, Colorado from all over the world, and many make it a tradition. The drama of rock and sky, the sheer grandeur of this place, is one reason. That it is North America's World Cup mountain is another. It is also a place of intimacy. A private resort hidden from view, with the power to bring people together. 

The Lead Bellperson is responsible for welcoming guests in a warm, friendly, prompt and professional manner.  He/She must maintain a high level of professional appearance, demeanor and ethics in dealing with both guests and co-workers. He/She must ensure good safety practices of guests and employees throughout the hotel, participate in training classes set up by The Osprey, RockResorts, and Vail Resorts, comply with all resort policies, procedures, and standards of operation. Responsibilities include, but are not limited to:

·         Anticipating guests' needs, responding promptly and acknowledging all guests, despite how busy or the time of day

·         Daily cleaning of entry way, driveway, and sidewalks, standards maintained in front of house and common ar

·          Issuing valet ticket, removing luggage from vehicles and places in front lobby

·         Leading example of guest service to all of the bell staff.

·         Timely delivery and retrieval of guest vehicle

·         Responding to inquiries with accurate information regarding hours of outlet operations, directions to local attractions and restaurants according to guests needs

·         Timely delivery and retrieval of luggage, amenities, faxes, letters, flowers, boxes, and various other items to guestrooms

·         Help with the training and hiring process for all Bell staff. Help with traning manual and SOP's.

·         Handling confidential information, including guest records, with a high degree of integrity

·         Managing front drive objectively to organize short term parking, ensure that cars on not parked illegally or in violation of association agreements, administer parking violations and maintain complete control of all cars parked on the premises

·         Performing all duties associated with valet, bell, concierge and maintenance

·         Performing the daily tasks according to the brand standards and those set forth by the front Hotel Operations Manager

·         Other duties as assigned

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 145729