Director of Operations (30k-37k) - Full-time / Part-time

Chick-fil-A University Place Director of Operations To be a LIGHT to the Chapel Hill Community where Guests find a place to brighten their day – physically, emotionally and even spiritually if the opportunity arisesOVERVIEWDo you enjoy working in a fast-paced environment, serving on a team committed to providing excellent customer service and being part of a family? This may be the opportunity you have been seeking! CFA is hiring leaders into our University Place restaurant!  CHICK-FIL-A STORY“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” - Founder of CFA, S. Truett Cathy.Chick-fil-A was founded with the customer and employee in mind. Come join a leader that has changed the fast-casual restaurant business. Be part of our exceptional team who invests in our employees and your career. At Chick-fil-A, we foster an environment of excellence and create Raving Fans/Customers.CORE VALUES OF ORGANIZATIONGuests First, Hustle, Team Work, Continuous Improvement, Genuine Care WHAT'S IN IT FOR YOU:●Leadership development, mentoring and training by one of the most successful Owner Operators in the U.S.●Competitive Compensation ($30-37K)●Vacation + Insurance + 401k●Career and Family Team environment●College Scholarships ($2500/per year)●Flexible Schedules●Mentoring and training●Career advancement opportunitiesJOB OVERVIEW:●The Director of Operations role is an ambassador, leader and critical component in ensuring that Chick-fil-A customers have an amazing experience. ●Support Owner Operator and lead Senior Leaders in accomplishing their goals●Regularly communicate directly with Owner-Operator regarding store operations, team management, and customer service. ●Identify, develop and train future leaders●Anticipate  customer and store needs by constantly evaluating environment and customers for cues.●Shift financial accountability and reporting●Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs, acts with integrity, honesty and knowledge that promote the culture, values and mission of Chick-fil-A.●Set and lead by example in a positive team culture and environment.●Maintain a calm demeanor during periods of high volume and sets a positive example for the shift team.IDEAL LEADER:The right candidate will have casual dining restaurant experience and a proven track record in leadership and facilities management. Prior experience as manager, supervisor, crew lead, shift lead, assistant manager, FOH manager is very helpful to the success at this job. IDEAL CANDIDATE:•Self starter•Strategic thinker who can partner with Organizational and Operational leaders to develop an Emotional Connections Marketing Plan•Strong communication experience•Ability to work well with the public•Flexible and adaptable•Marketing mindset•Creative•Personable•Good negotiation skills•Results oriented•Resourceful and fruitful•Organized •Effectively communicate to our team (Email My Team, texts…)•Be available 30-40 hours a week (operational hours served in catering & hosting)