BARTENDER / BEVERAGE SERVER

PAY GRADE:7GRADE RANGE:    $7.50 - $12.00TIER CODE:            1REPORTS TO:F&B Supervisor, F&B ManagerSUMMARY:Provides efficient, friendly, and professional beverage service to casino guests and beverage servers while working in assigned outlets.ESSENTIAL DUTIES AND RESPONSIBILITIES:•Prepares and pours drink orders with proper portions and ingredients according to recipe•Communicates with beverage servers, and presents drinks to guests or servers as required•Slices and pits fruit as required•Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures•Maintains a clean and stocked workstation in accordance with established health and safety guidelines•Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change •Accounts for all cash, charge and non-alcoholic complimentary sales according to established procedure •Maintains integrity of all financial controls and responsibilities•Monitors guest consumption of alcohol and intervenes as needed according to guidelines•Must project professionalism, and a consistently friendly demeanor •Appears in publicity photos•Promotes casino events and programs•Works well with others, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors•Provides personalized service and uses guest name•Resolve service problems according to guidelines•Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same•Performs the duties of a Coffee Bar Attendant, Barback, Food Server, Beverage Server, Cashier/Host, or Server Assistant as needed in assigned outlets•Other duties as assigned

KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
•	High school diploma or GED
•	Must be 21 years of age
•	Must be able to read, write legibly, understand and speak English
•	Basic mathematic proficiency
•	General knowledge of cocktail ingredients and proper mixing 
•	Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
•	Must meet professional appearance standards as prescribed by Prairie Band Casino & Resort Employee Handbook
•	A record of satisfactory performance and reliability in all prior and current employment

Preferred
•	6 months experience in customer service or related field

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
•	Must be physically mobile with reasonable accommodation
•	Must be able to respond to visual and aural cues
•	Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, and stoop while preparing beverages 
•	Must be able to stand and walk for up to eight hours
•	Operate in mentally and physically stressful situations
•	Able to work in constricting areas
•	Able to tolerate second-hand smoke, noise, bright lights
•	Able to work at a fast pace in often crowded/noisy environment
•	Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles:  Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.