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in San Francisco, CA

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Hours Full-time, Part-time
Location San Francisco, CA
San Francisco, California

About this job

Food and Beverage Sales Manager

At Fairmont Hotels & Resorts, exceptional service from the beginning to the end, is a hallmark of every dining experience. You will report to the Director of Food and Beverage and be able to grow your leadership strengths as F&B Business Manager, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

Hotel Overview:

World-renowned, The Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the fully restored hotel coupled with its reputation for impeccable service promises a regal experience. Completed in April 2001, the $85 million restoration project is highlighted by the re-emergence of the Main Lobby as a grand public space, as well as the remodeling of all the guestrooms. A short cable car ride away from the Financial District, Fisherman's Wharf and Union Square, the majestic building houses 591 guest rooms complete with two restaurants and two lounges, ranging from casual to elegant. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco holds an unmatched blend of historic elegance and superb service for an unforgettable stay!

Key Functions of the Job:

* Responsible for general office coordination and support of the food and beverage team

* Process reservations and special requests from in-house guests and upcoming clients and to utilize OpenTable/Opera reservations system as the key user for the division

* To handle the request for proposal processes and follow the RFP procedure for Holiday Events and reservations in all F&B Outlets

* Liaise with relevant F&B team members to ensure all event details and client requests are communicated correctly through BEOs

* Conducting outlet site inspections with potential and definite clients

* To create F&B marketing collateral and business related events as required

* Complete menu updates on all websites (Hotel / Tonga Standalone)

* To assist the Online Marketing Manager updating and providing potential opportunities across all social media platforms with F&B listings

* To coordinate and update the internal communication to all colleagues and to handle all other internal correspondence within the hotel

* Assist with monthly F&B inventories in all outlets and banquets

* To update weekly F&B recaps and send to the Hotel Manager

* Review arrival and VIP lists to ensure proper amenities have been established

* To send out monthly and quarterly revenue reports acknowledging F&B outlet business booked through RFPs

* Coordinate agenda and minutes for internal F&B meetings

* Assist with the organization and hosting of both F&B and Marketing related events

* Conduct quarterly competitive set analysis for F&B Outlets

* To undertake other duties that may be required

Qualifications

1. Proficient knowledge of Microsoft Office

2. Refined verbal and written communication skills

3. Excellent organizational skills

4. Strong multi-tasking and problem solving abilities

5. Highly responsible & reliable

6. Ability to work well under pressure in a fast paced environment

7. Ability to work cohesively as part of a team

8. Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands:

1. Frequent standing and walking throughout shift

2. Occasional kneeling, pushing, pulling, lifting up to 20lbs

3. Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must have proof of eligibility to work in the United States

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Fairmont is proud to be an equal opportunity employer. EOE M/F/H/V