Jimmy John's - Assistant Manager

POSITION SUMMARY: The Assistant Manager is responsible for all functions of a Jimmy John’s restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability when General Manager is not available . Responsible for the successful execution of fast and accurate sandwiches and world-class customer service while maintaining a clean and organized shift.

KEY RESPONSIBILITIES:

• Manages a staff of approximately 10-30 employees. Assigns, oversees, and evaluates work. Recommends promotion, transfer, or termination of employees based on performance.
• Builds strong teams and identifies staffing opportunities.
• Responsible for recruiting, selecting, development and placement of all Inshop, Delivery Drivers, and Shift Leaders.
• Provides on-the-job training for new employees.
• Delegates and is responsible for the ordering, receipt, storage, and issuing of all food, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Completes projections in order to forecast sales, food prep and labor.
• Supervises food preparation and service operations while on duty.
• Assists inshoppers in greeting customers, taking orders, using the cash register, assembling orders and checking for accuracy.
• Fosters positive energy in stores with team to achieve results in regards to increased traffic and average ticket, sales growth and increased profits.
• Ensure that every customer receives world-class customer service.
• Route deliveries and drivers to maximize delivery business and speed.
• Ensures opening and closing procedures are completed.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily and weekly paperwork.
• Responsible for 100% of the cash drawers at all times during the shift.
• Audits previous shifts systems and procedures with 100% integrity and completeness.
• Completes preventive maintenance and upkeep on stores equipment and supplies.
• Completes annual performance reviews for all store team members.
• Performs other related duties as required.

QUALIFICATIONS/SKILLS:

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, and standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record.
• Must have the stamina to work a minimum of 50-55 hours a week.
• Willing to work holidays and weekends, as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer complaints and issues.
• Ability to handle and resolve employee issues.
• Skills to use a personal computer with various software packages (Word/Excel).
• Ability to handle stress and high-volume operations.

EDUCATION AND/OR EXPERIENCE:

• High school diploma
• Minimum of 1 years restaurant management experience

To apply for this position, please email your resume to: resumes@fastsandwich.com