Senior Manager, Sales Audit

Work it! Here at Shake Shack, we take care of each other first and foremost so that we can make raves for our guests, community, suppliers, and investors. After all, teamwork makes the dream work. We work our buns off, but we play hard too, with a company retreat, Team Appreciation Day, volunteer opportunities, and so much more. If you’re looking for a deeply fulfilling, financially rewarding, and really fun career, you’re in the right place. 

• Manage all transactional and operational activities related to Shake Shack’s domestic and international licensed business.
• Oversee the aggregation, recognition and reconciliation of licensed sales data received from partners.
• Oversee the accounting for royalty revenue, including weekly accruals and monthly reconciliation to actual billings.
• Oversee the invoicing, accounts receivable and collections processes related to all licensing revenue streams.
• Oversee the accounting evaluation of new licensing agreements and amendments, as well as the on-boarding and integration of new partners.
• Strengthen and maintain relationships with licensed partners.

4. Process Improvement

• Align the team organizational structure and processes as well as employee skills and responsibilities to stakeholder needs.
• Review existing processes, structures, and systems to identify improvement opportunities with a focus on simplification, standardization and optimization, especially the reduction of manual, Excel-based activities. Evaluate, develop, implement and monitor accounting and operational policies and procedures with an emphasis on improving accuracy and timeliness, reducing risk and strengthening compliance.
• Establish organizational, functional and individual key performance indicators (KPIs) with a focus on providing high quality service, as well as transparency to internal customers. Produce and analyze periodic KPIs to monitor, measure and drive performance improvement.
• Benchmark the organization against other companies to identify and implement process improvements.
• Responsible for successful implementation of on-going process improvement initiatives, including shaping best practices, tool enhancements and driving an effective control environment.
• Identify and remove sources of resistance by acting as a liaison across organizational boundaries.

5. SOX Compliance

• Ownership of all SOX key controls related to Revenue, Sales Audit, Cash and Card Programs.
• Facilitate both internal and external audits ensuring complete, timely and accurate responses to information requests. Coordinate with internal or external auditors related to owned accounts and processes. Continuously evaluate SOX controls in light of changing systems/processes and work with Internal Audit to identify and implement necessary control changes.
• Improve internal control environment to more efficiently monitor transaction risk and financial exposure.
• Maintain and promote policies and procedures related to SOX controls, corporate policies and procedures and related regulatory and GAAP requirements.

6. Other

• Remain current on accounting and other regulatory changes impacting revenue, sales audit, cash and card programs.
• Remain current on Restaurant and Retail industry-specific technologies and emerging trends.
• Assist with the annual budget and ongoing forecasting processes as needed.
• Prepare reports/analyses and participate in other projects as needed.