Catering Manager - Full-time / Part-time

The Catering Manager at the U.S. National Whitewater Center (USNWC) oversees the planning, preparation, execution, and breakdown associated with all catered programming and events. The catering team provides service for a diverse range of clientele – including, but not limited to, corporate groups, community-based organizations, students, military, weddings, and consumers of public Whitewater events. Successful execution of each event will require effective communication and collaboration with Food & Beverage, Group Sales, Events, and other operational departments onsite. The Catering Manager is supported by a Catering Coordinator and a team of Event Staff.KEY COMPETENCIESOperational Efficiency•Work closely with the kitchen to create precise orders for food and supplies•Forecast staffing needs and set staffing plans leaving room for adjustment as necessary•Achieve quality and operational goals set by the Director of Food & BeverageGuest Experience•Maintain a strong presence onsite during key festivals and large group events•Ensure standards for food quality, food presentation, and venue appearance are met•Anticipate guest needs and provide each customer with a positive, engaging experienceCommunication•Develop a thorough understanding of all requirements and expectations for upcoming events•Ensure constant and effective interdepartmental communication•Maintain and develop vendor relationships as neededPersonnel Management•Foster and develop a high-functioning team of hospitality professionals•Establish and implement performance expectations and evaluation techniques•Lead by example, and hold the team accountable at all levels

•	Management level experience in a high-volume catering atmosphere
•	Excellent leadership, management, and communication skills
•	Excellent service skills, professional demeanor
•	Ability to problem solve, prioritize, and execute multiple tasks
•	Maintain availability to work nights, weekends, and holidays with frequency

STATUS
Full-time
Year-round

SUPERVISOR
Director of Food & Beverage
 
BENEFITS
Facility Access
Staff Discount Program
Health, Dental, Vision
Flexible Spending Account
401(k)
Paid Time Off

CULTURE
The U.S. National Whitewater Center (USNWC) is dedicated to the promotion of the active, outdoor lifestyle. We are a team whose culture and work environment facilitates real engagement through real experiences. Since 2006, the USNWC has engaged all levels of participants through its activity passes, instruction, and youth programming as well as its festivals, races, and other outdoor events.  Opportunities can be found at the USNWC for those interested in active summer jobs, a gateway into the outdoor lifestyle, or furthering your career in the outdoor industry.

LEGAL DISCLOSURES
The U.S. National Whitewater Center (USNWC) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the USNWC complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The USNWC is an employer who participates in the E-Verify program.