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Hours Full-time, Part-time
Location 1154 E. Ogden Ave
Naperville, Illinois

About this job

We are hiring for Call Center Representatives. Part-Time Position available. Must be able
to work afternoons and evenings (up to 8pm) and work Saturdays from 9-4:30pm


The Call Center Representative will be responsible for calling potential customers and setting
appointments for our In Homes Sale Representatives to attend.


Duties and Responsibilities:

  • Essential duties and responsibilities include but are not limited to those listed below:
  • Set appointments for new prospective customers
  • Create accurate records in Salesforce on all leads and calls made
  • Responsible for keeping track of appointments set and results
  • Responsible to maintain goals and objectives for appointments they have set
  • Responsible for memorizing scripts and rebuttals
  • Other duties as assigned

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty
  • satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or
  • ability required. Reasonable accommodations may be made to enable individuals with
  • disabilities to perform the essential functions.
  • Excellent communication skills
  • Ability to build and maintain professional client relationships via phone
  • Professional appearance and attitude
  • Ability to meet lead objectives
  • Needs to be flexible to work evenings and weekends
  • Must have reliable transportation
  • Must be able to sit for long periods
  • Able to keep positive throughout the work day

Education/Experience:

  • High school diploma/GED is required
  • Minimum 1 year customer service call center or telemarketing experience

Computer Skills:

  • Experience with Microsoft Office including Word, Excel
  • Salesforce or other CRM software experience is a plus