Housekeeping Room Attendant | Part Time | HCVR

The room attendant is responsible for maintaining the overall cleanliness of the guestrooms in the hotel. Duties must be performed in a timely, thorough manner while maintaining the Caesars Standards of Operation.

Job Description:

JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values

* Remove used linens and terry from room and transport to landing and empty in chute

* Supply room with all amenities and linens

* Make beds according to company standards

* Remove all dirty cups and glasses and replace with clean ones

* Clean windows, window sills, pictures and mirrors

* Dust all surfaces

* Vacuum and clean carpeted areas

* Clean all walls and doors

* Sweep and mop all non-carpeted areas

* Sanitize ice bucket, lid, tray, ice tong and all items on dry bar area

* Check shower curtains and change accordingly

* Check condition of bath mat and clean

* Clean and sanitize tub, shower, sink area and commode

* Assure that every room is set up according to standards

* Clean and maintain his/her work station, including but not limited to, stocking workstation with sheets, pillowcases, towels, and all amenities

* Fill out daily housekeeping reports

* Enter proper code via telephone to update room status

* Work cooperatively with other employees

* Report and take lost and found items to housekeeping clerks office and fill out proper paper work

* Perform duties with a sense of urgency

* Maintain eye contact

* Demonstrate high levels of Spotlight service skills on a consistent basis

* Delight our guests with outstanding resort level service

* Report all maintenance issues

* Adhere to regulatory, departmental and company policies/procedures in an ethical manner

MINIMUM QUALIFICATIONS:

* High School Diploma or equivalent preferred

* Must demonstrate the following essential knowledge and skills:

* Able to operate a touch tone keypad

* Must be able to operate an I-Touch handheld device

* Able to work with cleaning chemicals without allergic reaction

* Quick, accurate and able to multitask

* Friendly, upbeat, outgoing personality is an essential requirement

* Willing to work with other employees to fulfill occupancy needs

* Excellent oral and written communication skills

* Strong interpersonal skills

* Self-starter; must work without close supervision

* Ability to handle multiple priorities in a fast-paced environment

* *Must be able to clean a standard vacant room in 30 minutes or less

* *Knowledge of telephone status codes

* *Knowledge of Harrah's Cherokee Valley River Casino & Hotel employment policies

* *Knowledge of the HotSOS/REX programs

* *BBP Training

* *Risk Management Training

* Not required at time of hire; may be learned in probationary period agreed upon at time of hire

Qualifications:

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

* Must be able to stoop, bend, reach, kneel, twist and grip items

* Must be able to respond to visual and aural cues

* Must be able to read, write, speak and understand English

* Must be able to work in small, shared space

* Must be able to lift up to 50 pounds

* Must be able to work around dogs/pets

* Must be able to walk/be on your feet for long periods of time

* Must be able to work with various cleaning chemicals without issue

* Must be able to operate equipment including, but not limited to: vacuum cleaner, mop and broom

* Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke

* Must be able to work a flexible schedule including weekends, evenings and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 1.26.15