Senior Director Operations A - Full-time / Part-time

Summary:The Sr Director Operations A is responsible for directing, planning and managing a multi-concept Food andBeverage location with difficult to complex operations as determined by revenue level, labor, union involvement,landlord relations, geographic span of responsibility, number of concepts, DBE Subtenants and joint ventures.This position is accountable for achieving the location’s financial goals, and performs all other responsibilities asdirected by the business or as assigned by Management. This is an exempt position and typically reports to theSVP Regional Operations.Essential Functions: Oversees the daily operations of a multi-concept location and ensures delivery of the highest level ofservice, sanitation and customer relations Facilitates the development and implementation of the annual budget, financial forecasts and otherbusiness goals, and leads unit management to ensure budgeted sales and profit goals are achieved Directs location staff to ensure compliance with applicable company standards, policies, practices andobjectives Evaluates operations and seeks opportunities to continuously improve service Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships Authorizes hiring, firing, advancement, promotion or any other status change of location associates Serves as a resource to others in resolution of complex problems and issues

Minimum Qualifications, Knowledge, Skills, and Work Environment:
 Requires a High School diploma or general education development (GED) diploma; 2 years of formal
post-high school education in the field of Hospitality or Restaurant Management preferred
 Requires 6-8 years of management experience in high volume, multi-unit Food and Beverage
operations or other related management experience
 Requires an advanced working knowledge of Microsoft Office; PeopleSoft Financials and Micros POS
system skills a plus
 Requires excellent time and project management skills, as well as proven presentation skills
 Demonstrates knowledge of product, quality, and operations standards
 Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and
outgoing manner including executive team, union representatives, branded partners and a very diverse
group of hourly associates
 Requires the ability to speak, read and comprehend instructions, short correspondence and policy
documents, as well as converse comfortably with customers
 Requires basic keyboarding or other repetitive motions
 Requires the ability to lift or push objects weighing up to 40 lbs

To learn more about HMSHost and additional career opportunities, visit https://www.hmshost.com/.

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)