FOH Staff - Full-time / Part-time

CASHIERReceive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.Tasks•Receive payment by cash, check, credit cards, vouchers, or automatic debits.•Issue receipts, refunds, credits, or change due to customers.•Assist customers by providing information and resolving their complaints.•Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.•Greet customers entering establishments.•Answer customers' questions, and provide information on procedures or policies.•Sell tickets and other items to customers.•Process merchandise returns and exchanges.•Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.•Stock shelves, and mark prices on shelves and items.Tools & TechnologyTools used in this occupation:Commercial use scales — Food scalesElectronic funds transfer point of sale equipment — Credit card readers; Electronic funds transfer EFT terminalsPackaging compactors — Cardboard balers; Trash compactorsPoint of sale POS softwareKnowledgeCustomer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.SkillsActive Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Service Orientation — Actively looking for ways to help people.Speaking — Talking to others to convey information effectively.Mathematics — Using mathematics to solve problems.Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.AbilitiesOral Expression — The ability to communicate information and ideas in speaking so others will understand.Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.Near Vision — The ability to see details at close range (within a few feet of the observer).Speech Recognition — The ability to identify and understand the speech of another person.Speech Clarity — The ability to speak clearly so others can understand you.Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension — The ability to read and understand information and ideas presented in writing.Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.Work ActivitiesPerforming for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.