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Assistant Banquet Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Berkeley, CA Berkeley, California |
About this job
Assistant Banquet Manager
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Assistant Banquet Manager, you will liaise between multiple departments to ensure the success of every group function -- and model exceptional service and leadership skills among your team.
Hotel Overview: Born of a golden era, the history of The Claremont dates back to the early days of the Gold Rush, when a Kansas farmer by the name of Bill Thornburg "struck it rich". The Claremont boasts an award winning Spa & The Club at The Claremont.
Summary of Responsibilities:
Reporting to the Director, Banquets, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
* Address guest concerns and react quickly and professionally
* Train Supervisors in the absence of a trainer
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Work closely with the Culinary and Stewarding team to ensure all banque tmeeting requirements are in place
* Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
Qualifications:
* Previous leadership experience in food & beverage preferred
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements:
Must have proof of eligibility to work in the United States.
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
The Claremont Hotel Club and Spa is an Equal Opportunity Employer.
EOE/M/F/V/D
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Assistant Banquet Manager, you will liaise between multiple departments to ensure the success of every group function -- and model exceptional service and leadership skills among your team.
Hotel Overview: Born of a golden era, the history of The Claremont dates back to the early days of the Gold Rush, when a Kansas farmer by the name of Bill Thornburg "struck it rich". The Claremont boasts an award winning Spa & The Club at The Claremont.
Summary of Responsibilities:
Reporting to the Director, Banquets, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
* Address guest concerns and react quickly and professionally
* Train Supervisors in the absence of a trainer
* Balance operational, administrative and Colleague needs
* Conduct regularly scheduled departmental meetings
* Work closely with the Culinary and Stewarding team to ensure all banque tmeeting requirements are in place
* Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
* Manage the departmental budget
* Follow outlet policies, procedures and service standards
* Follow all safety and sanitation policies when handling food and beverage
* Other duties as assigned
Qualifications:
* Previous leadership experience in food & beverage preferred
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work well under pressure in a fast paced environment
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements:
Must have proof of eligibility to work in the United States.
All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.
The Claremont Hotel Club and Spa is an Equal Opportunity Employer.
EOE/M/F/V/D
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!