Director of Sales - Candlewood Suites - Boston-Burlington - Full-time / Part-time

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About us

Bringing True Hospitality to the world.

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality.

We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.

With over 370,000 colleagues in nearly 100 countries sharing our values, there's countless opportunities at your fingertips.

We're growing; grow with us.

Your day to day

Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms and meeting rooms through direct client contacts primarily through outside sales efforts.

At Candlewood Suites we look for people who are down to earth and friendly, who are considerate and reliable and who are always on hand when guests need us.

Financial returns:

• Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Create and implement sales plans that drive measurable incremental occupancy, increased average rates, and increased market share.
• Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.

People:

• Manage day-to-day sales activities, plan and assign work and establish performance and development goals. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.
• May educate and train sales team responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Work with other department managers to ensure proper staffing levels based on guest volume.

Guest experience:

• Provide guests with information (example: loyalty programs, area attractions, restaurants, facility information) to enhance guest experience.
• Develop and maintain relationships with key clients and outside contacts in order to produce group business.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

What we need from you

Bachelor's degree / higher education qualification / equivalent in Marketing or related field and two to four years' sales experience, preferably in hotel or hospitality; or an equivalent combination of education and work experience. Must speak fluent English.

What we offer

We'll reward all your hard work with a great salary and benefits – including great room discount and superb training.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.

IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans