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Hours Part-time, Full-time
Location Ashburn, VA
Ashburn, Virginia

About this job

Facebook is seeking a forward thinking experienced Engineer to join the Production Operations team within Data Center Operations. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Facebook is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. This position is permanent and will be based in Ashburn, VA.

We seek an IT professional with advanced hands-on technical skills in Networks, Server Hardware and Linux (ideally in a Data Center environment). Having extensive knowledge of managing servers and performing complex projects in a large-scale distributed data center environment is a core competency of this individual. Solid communication is a requirement for this role.

The candidate should also have deep knowledge and experience in at least one of the following core areas: Networking, Project Management, Tool and Automation, Hardware and OS repair.

RESPONSIBILITIES

  • Perform deep dives on complex technical issues within the data center, ranging from automated tooling to hardware failures and network issues

Work as technical lead with cross-functional teams on large scale data center projects and initiatives

Provide cross data center support and identify potentially larger issues, displaying effective communication when something is identified

Work with internal hardware teams and vendors to help resolve complex technical issues, maintain high hardware quality levels and influence future design to ensure ease of serviceability

Understand and be able to update and develop scripts and smaller sets of software

Use data to drive maximum server fleet up-time and utilization rates, by understanding hardware failure rates and SLAs to customers

Identify trends and systemic issues in the fleet and drive resolution

Mentor team members to evaluate and look for better ways to resolve issues and define updates to tools and processes

Provide guidance and mentor technical leads and the go-to technical resource for management

Build cross-functional relationships and have the ability to influence policies and procedures to improve global data center operations

Participate in an on-call rotation

MINIMUM QUALIFICATIONS

  • BS, BA or BEng in technical field or commensurate experience

5+ years of experience in Linux and/or hardware systems support in an Internet operations environment

Knowledge of the interdependencies of data center functions and technologies

Experience managing multiple projects within the same time schedule

Knowledge of enterprise level networking and storage equipment installs

Knowledge of out-of-band/lights-out server communication methods, such as IPMI and serial console

Time and project management experience

Experience in modifying and developing using scripting or programming languages

PREFERRED QUALIFICATIONS

  • Experience in providing technical guidance to external vendors

Experience in large-scale data center environments