Banquet Server (Server)-Overland Pk Convention Ctr - Part-time

Position Summary: The Banquet Server (Server) is responsible for taking customer orders and serving food and beverage according to customer requests.  The Server should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction.  Essential functions and responsibilities of the position may vary by location based on client requirements and business needs. 

Essential Functions:

• Serves food and beverage to guests according to guests orders and/or banquet menu
• Maintains knowledge of menu items and all other offerings
• Maintains appearance and cleanliness of food service areas during event
• Replenishes food and beverage product
• Adheres to all alcohol service policies and safe drinking guidelines including checking guests’ identification
• Provides excellent customer service, anticipating guests’ needs
• Breaks down and cleans/sanitizes food service areas, workstations, and equipment
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Adheres to safety policies and procedures including proper food safety and sanitation
• Ensures security of company assets
• Other duties and tasks as assigned by manager

Qualifications:

• Previous experience as a server or in food service role preferred
• Demonstrates excellent customer service skills
• Demonstrates excellent communication and interpersonal skills, both written and verbal
• Working knowledge of food safety principles and procedures
• Must be able to obtain a food safety certification
• Requires constant standing and walking
• Requires frequent lifting of up to 25 lbs.
• Requires occasional lifting of up to 50 lbs.
• Must be available to work flexible hours including evenings and weekends

APPLY NOW BY CLICKING HERE: 

The Overland Park Convention Center:

 The Overland Park Convention Center, a mid-sized convention center in Overland Park, KS, opened in 2002. While sitting on a 26-acre property, the OPCC hosts an average of 330 events each year, holds over 100,000 sq. ft. in meeting and exhibition space, while bringing in $11.8 million annually. The Convention Center is an all-encompassing event resource for their clients and partners—their team creates experiences through personalized customer service and innovative ideas in all areas of the facility.  

 In 2017, the Overland Park Convention Center staff was a seamlessly integrated team of partners. Together they: created attendee experiences that continue to receive rave reviews and awards, record breaking year of service, and are one of two venues nationally selected by the event industry to pilot the Exhibitions and Meetings Safety and Security Initiative (EMSSI). Year after year the convention center continues to receive the TripAdvisor Award of Excellence with a 4.5 star ranking out of 5 and locally the Best Facility and Meeting Facility from Ingram’s Magazine for the 15th year in a row.