Operations Supervisor - Weekend Shift - Full-time / Part-time

POSITION TITLE: Distribution Center Operations Supervisor

REPORTS TO: DC Operations Manager

SUPERVISES: Group Leaders, Operations Clerks, Forklift Operators, Material Handlers, Merchandise Processors

Available Shifts:

Weekend – Friday to Sunday, 6:00 am to 6:00 pm

As part of our growth in the Eastern PA region, we're searching for a Distribution Center Operations Supervisor to add to our Hazleton, PA team.

POSITION SUMMARY:

A DC Supervisor is responsible for leading and coaching a group of hourly associates in the processing and distribution of merchandise through a state-of-the-art, high-technology "OMNI-channel" distribution center in a cost effective, safe and customer service oriented manner for seamless fulfillment to our customers.

ROLE & RESPONSIBILITIES:

• Show Passion, Innovation, and Teamwork through a focus on People and Integrity—AEO's core values!
• Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed.
• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success.
• Manage team members coaching for growth and development; ensure department morale and engagement remains high.
• Forecast and respond to production volume and labor needs to maximize productivity and ensure quality
• Develop and implement methods and procedures to improve efficiency and safety of operations; drive change and adapt to "Omni-channel" fulfillment processing
• Communicate daily to associates regarding production goals and company information
• Access reports and interpret data in order to plan daily production goals
• Monitor WMS systems and report problems to systems team for resolution
• Observe for mechanical and safety deficiencies on a daily basis and alert the appropriate area
• Interface with other supervisors/departments to maximize the labor force to meet daily objectives.
• Train, develop, and supervise hourly employees; scale-to-size in terms of team leadership and team efficiency (i.e., able to effectively lead smaller team and larger team while efficiently supporting
• Maintain the security of all merchandise and capital equipment in assigned departments
• Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance
• Administer company policies and procedures
• Maintain the accuracy of inventory
• Evaluate job performance of associates in assigned departments
• Evaluate and maintain proper level of business supplies
• Other duties as assigned
• Maintain a passion for winning in a team environment!

AUTHORITY:

• Performance management and hiring of associates
• Dictate destination of workflow and human resources
• Prepare and present associate review
• Accident investigation and recommendation for corrective action

QUALIFICATIONS:

• Individual should be willing to work in a fun, fast paced environment, and have a good sense of humor. The individual should also be strategic, innovative, logical, objective, a people developer, a relationship builder, and a team player.
• Bachelor's Degree in Business Management, Logistics or equivalent work experience
• Two years previous management experience in a warehouse/distribution/retail environment or equivalent; .com and/or "Omni-channel" retailing experience preferred.
• Understanding of WMS and/ or experience in a RF environment
• Ability to manage multiple assignments
• Bi-lingual preferred: English/Spanish
• Excellent written and verbal communication skills, interpersonal skills, and planning skills
• Excellent problem solving ability, high sense of urgency
• PC skills, including spreadsheet and database experience
• Must have the ability to act independently

At American Eagle Outfitters, our motto - #WeAllCan – is infused in every corner of our business. From our stores, to our DCs, to our office campuses, we buzz with positive energy, encourage creativity and identify strengths, while honoring a work environment that provides the freedom for you to be you! We empower, reward and recognize our associates based on their stellar performance—we offer competitive base pay in addition to opportunities for pay4performance in way of our 401(k) employer match, Company Profit Sharing, and Employee Stock Purchase Program—just to name a few—where eligible. We offer an outstanding, comprehensive benefits package that stands above most and we take great pride in the "Culture of Fun" we create each day. Our state-of-the-art Distribution Center is equipped with an onsite, full service Café, state of the art fitness center (free to our associates!), and many other perks and amenities worth checking out!

If this sounds like an environment where you want to grow your career, then we're looking for wicked-smart people like you to join our team! #WeAllCan

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.