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in Falls Church, VA
Produce Clerk - SHOPPERS Food & Pharmacy (Falls Church, VA) - Full-time / Part-time
Hours | Part-time, Full-time |
---|---|
Location | Falls Church, VA Falls Church, Virginia |
About this job
Produce Clerk
Brief Description of Job Duties
Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is always clean and neat. Reviews the status and appearance of the merchandise for freshness.
WORKING RELATIONSHIPS:
Accountable and Reports to (Job Title):
Store Director, Assistant Store Director, Operations Specialist, Produce Manager, Assistant Produce Manager, PIC.
PRIMARY RESPONSIBILITIES:
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
- Assists customers by: (examples include)
- escorting them to the products they're looking for
- securing products that are out of reach
- loading or unloading heavy items
- making note of and passing along customer suggestions or requests
-
performing other tasks in every way possible to enhance the customers shopping experience.
- Answers the department telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Understands and practices proper sanitation procedures and ensures the work area and sales floor is always clean and neat.
- Checks invoices against product delivered as necessary.
- Ensures an adequate product supply is ready and on hand and develops or follows a production list.
- Anticipates product needs for the department on a daily basis.
- Unloading trucks and putting away product in proper holding locations.
- Reviews the status and appearance of the food for freshness and replenishes and rotates product.
- Removes trash in a timely manner.
- Prepares, finishes, and replenishes product as necessary.
- Cuts, trims and wraps fruits and vegetables as necessary.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
- Insures that all food is handled in accordance with local health department regulations.
- Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.
SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)
- Responsible for proper inventory control (pricing, ordering, stocking).
- Orders product and supplies as necessary.
- Prices products for customers as necessary.
- Assists in other areas of store as needed.
- Performs other job related duties and special projects as required.
SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:
- Must have the ability to carry out detailed but uninvolved written or verbal instructions.
- Ability to do simple addition and subtraction; copying figures, counting and recording.
- Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
- Must be able to handle refrigerated levels of temperature, approximately 33 degrees for an extended amount of time.
- Must be able to work shifts varying in length and times, including nights, weekends and holidays.
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision.
WORKING CONDITIONS:
This position is exposed to temperature extremes and dampness. There are possible equipment movement hazards, knives and blades, exposure to cleaning chemicals and solvents, as well as product that has been sprayed with insecticides and chemicals. This is a fast paced work environment.
EQUIPMENT USED TO PERFORM JOB:
Knives, wrapping machine, Telxon, pallet jack, trash compactor, cardboard compactor, calculator, box cutter, flat bed cart, dock plate, phone/intercom and power pallet jack.
CONTACTS:
Has daily contact with the general public, customers and co-workers.
Physical Requirements for an 8 Hour Workday
Activity
(at one time)
<30
Min.
1hr
2hr
3hr
4hr
5hr
6hr
7hr
8hr
Standing
✔
Sitting
✔
Walking
✔
Visual Acuity (i.e., reading a computer
✔
Hand Movement
Activity
Right, Left, or
Both hands
Not at all
Occasionally
1 – 2 ½ hours
Frequently
2 ½ – 5 ½ hours
Continuously
5 ½ – 8 hours
Simple Grasping
Both
✔
Fine
Manipulation
Both
✔
EnvironmentActivity
(at one time)
None
<30
Min.
1 hr
2 hr
3 hr
4 hr
5 hr
6 hr
7 hr
8 hr
Inside
✔
Outside
✔
Inside Cooler
✔
Inside Freezer
✔
Actions Required While Working on the Job
Activity
Not at all
Seldom
0 – 1
hours
Occasionally
1 – 2 ½
hours
Frequently
2 ½ –5 ½ hours
Continuously
5 ½ – 8
hours
Stairs
✔
Climb
✔
Bend/Stoop
✔
Kneel
✔
Crouch
✔
Crawl
✔
Push/Pull (pallet on jack)
✔
Push/Pull (stock cart)
✔
Squat
✔
Reach above Shoulder Level
✔
Reach at Shoulder Level
✔
Other (trash receptacle)
✔
Lifting Requirements
Functions Lifting
None
Seldom
0 – 1
hours
Occasionally
1 – 2 ½
hours
Frequently
2 ½ – 5 ½ hours
Continuously
5 ½ – 8
hours
Distance Lifted
(inches, feet, yards)
1 lbs. to
5 lbs.
✔
6 ft.
5 lbs. to 10 lbs.
✔
6 ft.
10 lbs. to 20 lbs.
✔
6 ft.
20 lbs. to 30 lbs.
✔
6 ft.
30 lbs. to 40 lbs.
✔
6 ft.
40 lbs. to 50 lbs.
✔
6 ft.
50 lbs. to 100 lbs.
✔
6 ft.
Carrying Requirements
Functions Carrying
None
Seldom
0 – 1
hours
Occasionally
1 – 2 ½
hours
Frequently
2 ½ – 5 ½ hours
Continuously
5 ½ – 8
hours
Distance Carried (inches, feet, yards)
1 lbs. to
5 lbs.
✔
10 ft.
5 lbs. to 10 lbs.
✔
10 ft.
10 lbs. to 20 lbs.
✔
10 ft.
20 lbs. to 30 lbs.
✔
10 ft.
30 lbs. to 40 lbs.
✔
10 ft.
40 lbs. to 50 lbs.
✔
10 ft.
50 lbs. to 100 lbs.
✔
10 ft.
Pushing / Pulling Requirement
Functions
Pushing/Pulling
Items / Material
Force Pounds
Distance Pushed/Pulled
Surface
Pallet Jack
50 lbs.
100 yards
Concrete/tile
Flatbed Cart
20 lbs.
100 yards
Concrete/tile
Other (trash receptacle)
20 lbs.
75 yards
Concrete/tile
Why Work for Supervalu?
SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we've been providing the best service to our customers for more than 135 years.
We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!
A GREAT PLACE TO GROW!