Catering Coordinator

Fowl Play Roadside Chicken is currently seeking a Catering Coordinator for its Palo Alto location. The primary responsibilities for this role are to develop a set of client relationships to grow our catering business and manage the service component for customers ordering meals for pick-up or delivery.

Responsibilities for the Catering Coordinator include:

• Consistently offering professional, friendly and engaging service.
• Reviews all catering orders and work with restaurant staff to ensure orders are fulfilled in a timely manner.
• Confirms consistency and accuracy of all catering orders to ensure customer satisfaction.
• Monitors revenue and costs of the department and assist in the development of strategies to maximize sales while managing costs
• Prepares confirmation letters, thank-you letters, questionnaires, billing and all other catering related correspondence/paperwork.
• Tracks questionnaire responses.
• Establish creative & innovative ideas that will create points of difference.
• Communicate daily with team and weekly with management on initiatives and progress.
• Ensure that all catering services handling procedures are adhered to and strict compliance to the health and safety guidelines of the restaurant are maintained.
• Takes on any special projects assigned.
• Performs all job duties in a safe responsible manner.
• Performs other duties as assigned.

Requirements for the Catering Coordinator:

• High School Diploma or equivalent
• Previous experience with scheduling and executing catering events
• Previous experience in utilizing a variety of sales and marketing strategies to build sales, which include but are not limited to: telephone, e-mail, in-person sales meetings, cold calls, and community events
• Ability to work well under high pressure and manage time appropriately
• Flexible work schedule including days, nights, weekends and/or holiday periods to meet business needs.
• Experience with Microsoft Office software suite
• Flexible schedule with the ability to adjust accordingly
• ServSafe food handlers certificate
• Valid Driver's License & minimum 1-year clean driving record
• ServSafe Food Handlers Certification