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in Saint Paul, MN
Loss Mitigation Specialist - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Saint Paul, MN Saint Paul, Minnesota |
About this job
Job Description
Loss Mitigation Representative I
Our client is a leading digital financial services company and a top 25 U.S. financial holding company offering financial products for consumers, businesses, automotive dealers and corporate clients. Their legacy dates back to 1919, and the company was redesigned in 2009 with a distinctive brand, innovative approach and relentless focus on its customers. They have an award-winning online bank (member FDIC), one of the largest full-service auto finance operations in the country, a complementary auto-focused insurance business, a growing digital wealth management and online brokerage platform, and a trusted corporate finance business offering capital for equity sponsors and middle-market companies.
Responsibilities
· Provide account resolution options to families.
· Gather necessary documents/information from families to start resolution.
· Update account to indicate customer is deceased.
· Issue vehicles for repossession.
· File probate claims with courts.
· File credit life claims with insurance companies.
· Make inbound/outbound calls.
· Monitor account until resolution is completed.
Qualifications
· HS diploma or equivalent required.
· Associate's degree or Bachelor's degree in business or related may be used as a proxy for the experience.
· Excellent written and oral communication skills.
· Ability to show empathy and strong emotional fortitude.
· Organized, detail-oriented, and ability to multi-task.
· Must thrive in a fast-paced, busy environment.
· Professional phone etiquette; comfortable making outbound calls.
· Microsoft Windows and Internet-based applications experience required.
· Ability to use 2 screen workstations as well as use multiple systems at a time.
· Basic typing/data entry skills.
· Strong customer service skills.
Company Description
At ektello, we are all about delivering the best experience for both our talent and clients. Our goal is to create the most seamless career search and hiring process, while always providing the most experienced talent.
We believe that each person brings a unique set of skills and each position requires the same.
Our Talent is Connecting the two!
ektello...Experience Delivered
Check out a full list of job opportunities: http://ektello.com/search-jobs/