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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Auburn, WA
Auburn, Washington

About this job

Job Description

We are seeking a Retail Customer Service to join our team! You will be responsible for helping Association Members and non Members by providing product and service information and resolving technical issues.

Responsibilities:

  • Sell products and services using  iPad Based Point of Sales system
  • Eventually, cover our retail kiosks at Dealer Auto Auction sites in Auburn and Kent.
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Electronically document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description

Some of the services we provide:

Advocacy

Lobbyist
Member specific legal support
Dealer hotline
NIADA membership access

Education

Continuing Education & Sales Training
Compliance Training
Dealer Productivity Training
Mac Ruddell Scholarship (Exclusive to dealer families!)
Discounted Products

Forms and other essential Dealer products

Convenient Billing
Flexible Access: phone, email, website, auctions
Volume discounts