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Retail Customer Service Representative - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | West Olive, MI West Olive, Michigan |
About this job
Job Description
Job Description
Retail Customer Service Representative
ICC Southeast, Inc. is currently seeking a Retail Customer Service Representative in the Zeeland/Holland area. The Retail Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.
Retail Customer Service Representative Responsibilities:
- Provide excellent customer service to all clients/customers and maintain adequate appointment times
- Report any new customer acquisitions or account changes to the Director of Operations
- Resolve customer support related issues and provide customers with proper solutions to their concerns
Job Requirements
- At least 1+ year experience in an office, retail, or other customer service environment
- Strong communication skills
- Basic office etiquette
- Ability to juggle multiple tasks simultaneously
Company Description
ICC Southeast is a marketing company that performs outsourced sales, marketing, event coordination and promotional advertising on behalf of our clients. They provide the different promotions and services and we are responsible for representing them in local markets. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best while we give the best consumer experience to date. All of our representatives are cross trained throughout every phase involved in our company for an amazing knowledge base.
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