Golf Sales Associate (weekends) - Full-time / Part-time

We are seeking a Golf Sales Associate (weekends) to become an integral part of our team! You will assist with retail and pro shop operations, such as selling products, merchandise, and services in a golf pro shop setting in order to deliver a great customer experience and drive company revenue.

Responsibilities:

• Welcome and identify customer needs while providing excellent customer service
• Presents a professional, positive image that reflects well on the organization
• Explain products and services to customers
• Maintain an accurate Tee Sheet via our ForeUp Point-of-Sale system
• Monitor inventory to ensure product is in stock
• Process cash and non-cash transactions, special orders and follow up on customer phone calls
• Investigate and resolve customer complaints and respond to online reviews
• Maintain pro shop in a clean, organized and efficient manner ensuring retail is staged in a pleasing, well-organized manner
• Communicate customer feedback to Head Golf Professional
• Assist in developing and maintaining consistent front desk retail procedures
• Compile and maintain invoices and correspondence for Head Golf Professional
• Coordinate customer returns and exchanges
• Verify orders, quantity and quality of stock received and prepare merchandise for the floor
• Facilitate monthly inventory and order specific merchandise
• Assist and coordinate with special events, golf tournaments, clinics, and other additional duties as needed
• Update social media (Facebook, Instagram, Twitter) to boost customer awareness

Qualifications:

• Previous experience in sales, customer service, or other related fields is desired
• Golf knowledge and passion for golf is desired
• Ability to thrive in a fast-paced environment
• Ability to build rapport with customers
• Excellent written and verbal communication skills
• Proficient with computers and social media
• Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, etc.)