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in Greenville, NC

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Hours Full-time, Part-time
Location Greenville, NC
Greenville, North Carolina

About this job

Job Description

Bailey’s Fine Jewelry is an upscale guild jewelry store in Greenville, NC.  Family owned and operated for over 69 years, member of the Continental Buying Group, and AGS (American Gem Society) with four locations.  We are in search of a Sales Support professional to join our Greenville  team.  We are looking for someone customer service experience.  Must have proven track record of giving extraordinary customer service, consistently meeting deadlines, and deliver excellent operations skills.  Responsible for upholding company core values, policies & procedures and store initiatives.  Maintain a consistent high level of customer service within the store through role modeling, seek daily to develop their knowledge and skill with regards to product and services.  In particular, we are looking for someone with the right heart, to lead by example, have the right attitude, and a passion for delivering an outstanding customer experience.

 

 Key responsibilities include but are not limited to:

·        Delivering legendary customer service

·        Executing operational responsibilities on a consistent basis

·        Maintain store luxury appearance

·        Maintain company clienteling standards for instore events

·        Assist in executing in store events

·        Execute daily reconciliation of POS system

·        Consistently delivery customer service standards

·        Assist in inventory controls

·        Oversee transferring and receiving of merchandise

·        Process and receive special orders, layaways, and all POS

Desired Skills:

·        Professional appearance

·        Outstanding customer service skills

·        Possess basic math skills to conduct transactions; ability to handle cash and to maintain and balance a cash drawer.

·        Exceptional clientele, customer relationship building skills

·        Demonstrate strong verbal and written communication skills

·         Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook

·        Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).

·        Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

·        Open Availability

Company Description

Bailey's Fine Jewelry is an upscale guild jewelry store in Rocky Mount, NC. Family owned and operated for over 69 years, member of the Continental Buying Group, and AGS (American Gem Society) with four locations.