Builder Sales Representative - Full-time / Part-time

Builder Sales Representative

POSITION SUMMARY: Under administrative direction, is responsible for the account management, developing and increasing sales with builders; creating long-lasting relationships while ensuring the company's quality and customer service goals are met; creates and implements sales strategies concentrating on growth within existing builder accounts and pursuing new accounts; maximizes sales opportunities using product, design and pricing knowledge; and performs related duties as required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Plans and coordinates all sales initiatives with existing builders, creating long-lasting relationships, ensuring quality and customer service goals are met.

2. Responsible for the creation and implementation of sales strategies, concentrating on growth within existing builder accounts and actively pursuing new accounts.  

3. Responsible for the accurate forecasting of sales activities, results and timelines. Submits reports on a regular basis detailing current activities/results and all forecasting projections/planning.

4. Responsible for maximizing sales opportunities and supports builder accounts using comprehensive product, design and pricing knowledge.

5. Responsible for design assistance and customer support to builder accounts, ensuring quality and customer service goals are met.

6. Responsible for problem solving, utilizing expertise and research while working closely with production and builder accounts to quickly resolve issues.

7. Responsible for the training and provision of information to all builder accounts sales representatives related to specific product lines, production timelines, procedures and practices ensuring customer service goals are met.

8. Responsible for coordination with internal team members in the design, pricing and bidding process to ensure accuracy and profitability.

9. Communicates job information to required teams to allow for effective planning and execution of project requirements. Keeps supervision informed of all planning, status and completion of projects. Immediately addresses and troubleshoots issues that arise.

OTHER DUTIES AND RESPONSIBILITIES

1. Attends and participates in all required meetings, trainings, committees or other assignments as required.

2. Communicates with co-workers, management, customers and others in a courteous and professional manner.

3. Conform with and abide by all regulations, policies, work procedures and instructions.

4. Conform to all safety rules and use all appropriate safety equipment.

5. Willingness to assist company, other departments, colleagues and employee with other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS 

1. Knowledge, skill and ability to implement successful sales strategies and effective marketing plans.

2. Knowledge of cabinet design, construction and functionality.

3. Knowledge of wood products and materials, such as hardware and other accessories.

4. Knowledge of excellent customer service practices.

5. Knowledge of computer software appropriate to the assignment, such as Word, Excel and ADP Payroll.

6. Knowledge, skill and ability in the use of 20/20 Design software.

7. Skill in the use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.

8. Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.

9. Skill and ability in obtaining and seeing to the appropriate use of equipment and materials.

10. Skill and ability to negotiate all aspects of the sales and marketing responsibilities.

11. Skill and ability to ensure attention to details and monitoring all areas of responsibilities.

12. Skill in the operation of a personal computer.

13. Ability to communicate effectively, orally and in writing.

14. Ability to prioritize and manage work flow effectively.

15. Ability to work effectively with others.

16. Ability to maintain confidentiality of information.

17. Ability to work under stringent deadlines and handle issues which develop unexpectedly.

18. Ability to manage complex situations in order to lead to a successful outcome.

19. Ability to interpret a variety of technical instructions in mathematical or diagram form, including plans and blueprints.

EDUCATION/LICENSE/CERTIFICATION/EXPERIENCE REQUIREMENTS

• A high school diploma/GED and five years of sales experience in the cabinet industry required; previous experience with 20/20 Design software required; or any equivalent combination of education, training or experience.

• Proven experience in the successful execution of strategic plans, closing and growing sales.

• Background Check

• Pre-employment drug test

OTHER JOB REQUIREMENTS

PHYSICAL AND MENTAL REQUIREMENTS, AND WORKPLACE ENVIRONMENT CONDITIONS

• The physical and mental demands described here are representative of those that must be met by employees to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employees are required to exert in excess of 25 pounds of force occasionally to lift or move objects; employees regularly are required to sit, walk, stand, bend and balance, may occasionally be required to climb, kneel, crouch or crawl; required mobility to utilize arms, hands and fingers to grasp, handle, feel and reach with hands and arms.

• Specific hearing abilities required include normal hearing to understand speech in meetings and conversations with others. Specific vision abilities required include the ability to read, write, and operate a computer. Required vision abilities also include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Employees regularly are required to use oral and written communication skills; read and interpret information and documents; analyze and solve problems; work effectively with clients, vendors, fellow employees and others who may be encountered in the course of work.

• Ability to apply critical thinking and sound judgment in an ever-changing environment with multiple projects and competing priorities.

• Mathematical ability to include addition, subtraction, multiplication, division and the use of basic fractions.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee normally works indoors under typical office conditions where the noise level is typical of such a setting. The employee is occasionally exposed to a variety of extreme conditions at construction job sites. The noise level in that work environment at job sites can be loud. The position infrequently works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt.

• The employee may infrequently be exposed to fumes or airborne particles, moving mechanical parts and vibration and loud noise levels.

• Employees are regularly required to travel between various company worksites, external meetings or other non-company locations.

BEHAVIORAL EXPECTATIONS

• Meets deadlines and provides required data, documents and information to others as requested.

• Makes appropriate independent decisions, collaborating with others as appropriate, assuming accountability for outcomes.

• Maintains availability, accessibility, and visibility to others; manages crisis or emergency situations effectively and professionally.

• Consistently displays a positive attitude and image of the company.

• Acts as a role model to others through professional appearance and behavior that’s consistent with the desired organizational image.

• Adapts readily to change; guides others through the change process and seeks ways to facilitate the process.

• Promotes objectivity, demonstrating collegiality in the workplace.

• Encourages the expression of diverse points of view; interacts effectively and is proactive in developing problem-solving approaches.