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in Santa Ana, CA

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Hours Full-time, Part-time
Location Santa Ana, CA
Santa Ana, California

About this job

Job Description

NPM Staffing is a full-service staffing company specializing in the property management industry. Our customers expect nothing but an exceptional experience, and we wouldn’t have it any other way.

We are currently searching for a Membership Counselor for our client located in Santa Ana, CA.  If you’re an enthusiastic, perceptive individual who loves providing excellent customer service over the phone and exceeding customer expectations, we are looking for you!

Essential Job Functions:

  • Provides first-line customer service over the phone
  • Provides necessary administrative support as needed
  • Satisfies customer requests in a timely manner
  • Escalates all situations as needed to management

Knowledge Skills and Abilities:

  • One to two years of experience in a sales, or customer service role
  • Exceptional customer service skills
  • Excellent follow up and follow through skills
  • Ability to communicate effectively both in writing and verbally
  • Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
  • Ability to work day, weekend, and evening hours as required

We believe in delivering the highest level of service to our clients and associates every day. If you would like to be a part of our team and meet the above requirements, apply today! EOE

Company Description

Founded in 2014, NPM Staffing is a privately held workforce management and temporary staffing services company headquartered in Cherry Hill, NJ. Apartment Industry Staffing is all we do.

NPM operates six branch offices on the west coast. We specialize in providing the highest quality staffing, exclusively for the Apartment Industry. NPM supports apartment communities with temp, temp to hire and direct hire personnel. Our culture embraces a passion for teamwork, creativity, honesty, integrity and respect for one another.