Medieval Times-- Bartender/Cocktailer/Drink Runner - Part-time

POSITION OVERVIEW:

The bartender is responsible for providing outstanding customer service by upselling souvenir glassware, selling, preparing, and delivering both alcoholic and non-alcoholic beverages for consumption on premises.

ESSENTIAL FUNCTIONS AND RESPONSIBLITIES:

• Greets guest and takes drink order
• Answers questions regarding beverages, glassware, and pricing
• Fulfills drink orders in a neat, timely and pleasant manner
• Takes money, makes cahnge and balances cash till
• Utilizes POS terminal to record sale transactions
• Delivers beverages to guest in the arena
• Monitors level of beverage inventory to maintain sufficient stock as to meet the needs for each show
• Arrange bottles and glassware per company direction
• Attempts to limit problems and liability related to customers' excessive drinking by taking appropriate steps
• Checks identification of customers to verify age requirements for purchase of alcohol
• Cleans bar equipment and fixtures to maintain the required standard of cleanliness and ensure compliance with regulations
• Prepares frutis and other garnishes necessary to make drinks
• Cleans up spills and removes and empties trash
• Performs additional duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to process information through POS computer system

• Ability to count money and make change

• Ability to deal with unpleasant or discourteous guests on occasion

•Ability to proactively engage guests in making a sale

• Ability to effectively communicate with Team Members and Guests

• Ability to read, count, and write to accurately complete all documentation

• Physical ability to stand, walk, and walk up and down stairs for extended periods

• Physical ability to lift up to 40 lbs.

• Ability to work varied hours/days, including nights, weekends and holidays, as needed

EDUCATION AND WORK EXPERIENCE:

• High School diploma or equivalent

• 1-2 years bartending, retail, or customer service experience

SUPERVISORY RESPONSIBILITIES:

• None

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.