Front Desk Associate - Full-time

Join our award-winning team at the Fairfield Inn & Suites by Marriott, 2935 Executive Drive, Venice, Florida! 

We are looking for a full-time Front Desk Associate to deliver exceptional guest service. Outstanding customer service skills and a positive personality are a must! The ability to multi-task and problem solve are essential qualities of a successful candidate.

Must be flexible and able to work weekends and holidays. This is a full-time permanent position for the 3:00 p.m.-11:00 p.m. shift. Applicant must be able to work the following shifts when needed: 7:00 a.m.- 3:00 p.m and 3:00 p.m.-11:00 p.m. Night Audit shift 11:00 p.m.-7:00 a.m.

Responsibilities:

-Checking guests in and out with a positive attitude and smile.

-Making reservations through our property management system.

-Running daily reports.

-Assisting guests with all requests in a timely manner.

-Resolving guest issues promptly.

-Welcome and acknowledge all guests according to company standards.

-Thank guests with genuine appreciation.

-Perform other reasonable job duties as requested by supervisors.

-Comply with Quality Assurance expectations and standards.

-Ensure uniform and personal appearance are clean and professional.

Qualifications:

-Stand and walk for an extended period of time or for an entire work shift.

-Move, lift and carry objects weighing less than or equal to 20 pounds without assistance.

-Capable of solving problems in a timely manner

-Speak clearly and professionally with others, answering calls.

-Must be well organized and able to multi-task efficiently.

-Must have good computer and telephone skills.

-Experience preferred but not required. No medical benefits offered at this time.

-Paid vacation after one year of service.

-401k plan offered.

-Hotel room rate discount privileges offered after 90 days of service.

-Paid for major holidays worked after 90 days of service.

-Yearly raises based on annual review.

-Uniforms provided.

Please apply on-line or in person at the Fairfield Inn & Suites, 2935 Executive Drive, Venice. Qualified candidates will be contacted for an interview. No phone calls please. Thank you.