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IT Specialist - Media
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Saint Petersburg, FL Saint Petersburg, Florida |
About this job
Client Reference Code: 209379
Helpdesk Specialist
Spectrum Reach is the advertising sales division of Charter Communications, Inc. The company offers custom solutions for the modern media landscape utilizing national cable networks, internet advertising and promotional events supported by marketing, research and award-winning creative services. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer.
With offices in 41 states and 147 markets, Spectrum Reach covers over 27 million households throughout the country. From traditional commercial advertising to exciting new possibilities in interactive media and multi-screen solutions, Spectrum Reach’s consultative team brings advertisers effective, efficient ways to turn our audiences into their customers.
Spectrum Reach currently seeks a Helpdesk Specialist for our Media Sales Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
Job Requirements:
Education and Experience:
Bachelor’s degree in Technology or related area preferred.
Job Code : TWCISU200 Spec 2, Help Desk Support Nonexempt
209379BR
Helpdesk Specialist
Spectrum Reach is the advertising sales division of Charter Communications, Inc. The company offers custom solutions for the modern media landscape utilizing national cable networks, internet advertising and promotional events supported by marketing, research and award-winning creative services. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer.
With offices in 41 states and 147 markets, Spectrum Reach covers over 27 million households throughout the country. From traditional commercial advertising to exciting new possibilities in interactive media and multi-screen solutions, Spectrum Reach’s consultative team brings advertisers effective, efficient ways to turn our audiences into their customers.
Spectrum Reach currently seeks a Helpdesk Specialist for our Media Sales Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Essential Job Functions:
- Resolve submitted helpdesk ticket and work requests
- Perform basic desktop and laptop configuration and troubleshooting
- Install print server cues
- Install desktop software and full imaging of software
- Configure and deploy desktop and laptop workstations
- Collaborate with corporate support on issues that are not resolved locally
- Set up accounts as needed for users
- Review, test and deploy software patches
- Test and certify vendor patches
- Build approved images as required by corporate standards
Job Requirements:
- Knowledge of the technical equipment required for ad insertion
- Possess communication application expertise
- Maintain high level of support to internal & external customers
- Knowledge of all Windows applications
- Good verbal, written & interpersonal communication skills
- Ability to work under deadline pressures
Education and Experience:
Bachelor’s degree in Technology or related area preferred.
Job Code : TWCISU200 Spec 2, Help Desk Support Nonexempt
209379BR