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Call Center Agent, Full Time
| Hours | Full-time |
|---|---|
| Location | 5th Ave SE Cedar Rapids, Iowa |
About this job
One of Percy’s largest clients has an immediate need for call center agents at a brand new location in the Cedar Rapids area. This opportunity is a terrific way for candidates to gain valuable experience and begin building a career. The ideal candidate for this role is comfortable answering phone calls, being a team player, and using a computer to enter data. If you're looking for a stable company, consistent schedule, and a chance to grow both personally and professionally this opportunity could be a great fit.
If you'd like to apply, please submit a resume for consideration.
Responsibilities and Duties
- Answer all inbound calls and direct to the appropriate person or department
- Assist customers with questions regarding system setup and troubleshooting issues
- Email correspondence with customers
Qualifications and Skills
- No degree required!
- Previous customer service experience is a plus
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