The job below is no longer available.
Customer Sales Associate
•30 days ago
Hours | Full-time, Part-time |
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Location | Jacksonville, TX Jacksonville, Texas |
About this job
The Customer Sales Associate is responsible for ensuring customer satisfaction and enhancing customer in-store experience; The Customer Sales Associate also answers the telephone and helps maintain and organize customer files, store records and promotional materials; ensures showroom appearance meets company standards; participates in outbound telemarketing to existing and potential customers.
Job Duties:
- Acquire and Maintain Customers
- Clerical functions, including but not limited to office management and file maintenance
- Create price tags, assist with store sigange and placement of new and returned product
- Customer payments and data entry in VersiRent computer program
- Greets customers and facilitates in-store sales
- Inbound/Outbound sales calls
- Maintain a professional appearance
- Maintains showroom appearance
- Resolves customer service concerns as they arise
- Responsible for answering phones
- All other duties deemed necessary for effective store management
- Assist Credit Manager with collection calls
Required Skills:
- Answer telephone to company standards; must be able to communicate company products and programs to potential customers over telephone and in-person
- Build and maintain files to company standards and policy
- Intermediate math skills
- Excellent phone skills
- Must be able to explain product features and benefits
- Must the able to explain terms of rental/lease agreement to customer
- Must be able to read, write and communicate effectively in person and over the phone with employees and customers
- Must be organized
- Must be able to work overtime
- Routine lifting, loading and moving of merchandise up to 50 lbs. without assistance
- Stooping, bending, puling, climbing, reaching and grabbing as required
- Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics