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in Panhandle, TX
- Sonic Drive-In • 30d ago
18.3 mi Use left and right arrow keys to navigate - Sonic Drive-In • 30d ago
18.3 mi Use left and right arrow keys to navigate
Sonic Crew Leader - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | 512 Hwy 60 West Panhandle, Texas |
About this job
Sonic Drive-In is looking for a skilled Crew Leader to join their team! We are looking for individuals who love customer service and strive to provide a positive interaction with each and every customer!
SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.
SONIC CORE VALUES:
At Sonic, we value:
• Respect for everyone touched by the Sonic brand.
• Entrepreneurial spirit and the power of the individual.
• Importance of relationships as a way of life.
• Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.
The Crew Leader trains and supports the drive-in crew members, carhops and skating carhops to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.
Responsibilities:
• Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable, Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Trains, monitors and coaches crew members, carhops and skating carhops in performing all Basic Station functions.
• Operates switchboard and records customer order, repeats order in a clear and understandable manner.
• Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently.
• Prepares fountain drinks and ice cream items.
• Prepares food by cutting and chopping food items and cooking on grill or in fryers.
• Prepares food orders efficiently within 2-3 minute time frame.
• Packages all menu items into bags or trays and places drink orders into drink carriers.
• Serves food to customers in an efficient manner in the Drive-Thru and as necessary when working in other Basic Stations.
• Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.
• Routinely disposes of trash by transporting bags outside and into dumpsters.
• Cleans all areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease.
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
Additional Duties:
• Instructs crew members about the importance of placing guests’ needs first.
• Immediately responds to guest requests in a respectful manner. Reports guest complaints to an immediate supervisor and assists in resolving such complaints.
• Immediately reports all guest or employee accidents to a member of the drive-in management team.
• Monitors the drive-in working environment for potential employee issues and reports issues to a member of the management team.
• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
• Performs other job-related duties as assigned or required.
SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.
SONIC CORE VALUES:
At Sonic, we value:
• Respect for everyone touched by the Sonic brand.
• Entrepreneurial spirit and the power of the individual.
• Importance of relationships as a way of life.
• Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.
The Crew Leader trains and supports the drive-in crew members, carhops and skating carhops to provide quality food in a clean, safe and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.
Responsibilities:
• Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable, Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
• Trains, monitors and coaches crew members, carhops and skating carhops in performing all Basic Station functions.
• Operates switchboard and records customer order, repeats order in a clear and understandable manner.
• Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently.
• Prepares fountain drinks and ice cream items.
• Prepares food by cutting and chopping food items and cooking on grill or in fryers.
• Prepares food orders efficiently within 2-3 minute time frame.
• Packages all menu items into bags or trays and places drink orders into drink carriers.
• Serves food to customers in an efficient manner in the Drive-Thru and as necessary when working in other Basic Stations.
• Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.
• Routinely disposes of trash by transporting bags outside and into dumpsters.
• Cleans all areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease.
• Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.
Additional Duties:
• Instructs crew members about the importance of placing guests’ needs first.
• Immediately responds to guest requests in a respectful manner. Reports guest complaints to an immediate supervisor and assists in resolving such complaints.
• Immediately reports all guest or employee accidents to a member of the drive-in management team.
• Monitors the drive-in working environment for potential employee issues and reports issues to a member of the management team.
• Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
• Performs other job-related duties as assigned or required.
Requirements
Job Requirements
Qualifications:
* Effective communication skills
* Basic math and basic reading skills
* Ability to follow directions
* Ability to work irregular hours, nights, weekends and holidays
* Ability to multi-task
* Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations.
* Successfully completes and follows requirements of all STAR certification and other Sonic Drive-in training programs.
* Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
* General knowledge and understanding of the restaurant industry or retail operations required, QSR preferred but not required.
ENVIRONMENT:
Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions.
Qualifications:
* Effective communication skills
* Basic math and basic reading skills
* Ability to follow directions
* Ability to work irregular hours, nights, weekends and holidays
* Ability to multi-task
* Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations.
* Successfully completes and follows requirements of all STAR certification and other Sonic Drive-in training programs.
* Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
* General knowledge and understanding of the restaurant industry or retail operations required, QSR preferred but not required.
ENVIRONMENT:
Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to freezer when stocking food items. Occasional exposure to extreme temperatures based on variable weather conditions.