Cell Phone Repair Technician

We are hiring a full time/part time Cell Phone Repair Technician. The ideal candidates will be comfortable with small electronic device repair, exhibit retail sales skills, possess excellent customer service and relationship building skills, demonstrate a basic understanding of electronics, and possess an ability to communicate with management.

In addition to the repair technician responsibilities, the successful candidates will also be a team member responsible for selling all of the products associated with company operations.

Tech Duties: Repair iPhones, Samsung phones, LG phones, iPads, tablets, and other devices as needed.

Qualifications:

• H.S. diploma/equivalent plus at least 2 year of previous cell phone repair experience
• Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.
• Excellent communication and customer service skills; strong customer service focus; ability to inform, teach, and train
• Good technical writing skills preferred Working conditions are typical for a retail environment

This position requires the employee to regularly use hands to handle or touch electronic products. The position also requires the employee to regularly use a computer and other office equipment, as well as tools. This position requires lifting 10-20lbs on a regular basis.