Manager, IT Marketing Operations and Vendor Management

Tractor Supply Company is a $7 billion company and the largest operator of retail farm and ranch stores in the nation. With over 1,700 current store locations, TSC is positioned to grow to over 2,500 stores!! TSC boasts a great company culture which is likely due to its strong mission and values. The corporate office (also known as the Store Support Center) was built about 4 years ago. This beautiful campus has lots of ammenities such as an onsite gym, a different restaurant from the Nashville area brings in hot food each day that employees can purchase so that leaving the office to go to lunch is not necessary, there is even a clothing store on site where employees can purchase TSC branded apparel! TSC has a strong desire to hire, develop, promote and retain top talent. This is the one of the best places to work in Nashville!

The Manager, IT Marketing Operations and Vendor Management position is responsible for the oversight and support of applications for use by Tractor Supply Company's (TSC) Marketing Team. Additional responsibilities include technical leadership, running managed services model, managing external vendor relationships, and leading support oriented projects.

• Support the ongoing operational support of marketing applications, marketing vendor applications & systems integration. Contribute to the overall integration architecture and monitoring of the marketing application landscape.
• Allocate resources and manage technical aspects of marketing vendor relationships.
• Recruit, maintain and develop a highly trained and motivated staff. This includes the overall development of the IT Marketing Operations and Vendor Management team, including but not limited to hiring of staff, coaching and development of people, and counseling as needed.
• Review and analyze existing applications and system effectiveness and efficiency.
• Drive stabilization and efficiency between TSC and vendors.
• Assess and cultivate long-term strategic goals for specified Information Technology (IT) area of responsibility in conjunction with department managers, clients, and other key stakeholders.
• Cultivate, disseminate, and enforce functional policies, procedures, and quality assurance best practices.
• Sponsor, promote, and execute projects to prototype and pilot new technologies supporting the company's marketing strategy.

Experience: 8 or more years of equivalent work experience, including 2 years of management experience leading a team required. Experience in Customer CRM applications is preferred. Experience with software development life cycle (SDLC) / Agile methodologies and managing offshore support models.

Education: Bachelor's degree in Computer Science or related field is preferred. Any suitable combination of education and experience will be considered.

Platform knowledge: SAP, SAS, SQL, Linux/Unix.

Other knowledge, skills or abilities:

• Multi-channel experience is preferred.
• Comprehensive knowledge of marketing systems, managed service models, and customer data hubs.
• Working knowledge of architecture, design, development, and implementation of marketing applications, including SAP, CRM, and SAS.
• Superior ability to managing teams working with various applications and programming languages such as SAP, SAS, Java and C.
• Superior negotiation and vendor management skills.
• Proficient in Microsoft Office Suite.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled