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in Chicago, IL

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About this job

For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing.

Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for a talented individual to provide administrative support to our Alterations and Tailor Shop.

From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers.

The ideal administrator is motivated, results oriented and committed to providing outstanding customer service.

Responsibilities

Enter alterations ticket information in the computer system accurately and efficiently
Organize workload by shop standards
Answer telephones and direct fitters to requesting departments
Understand and practice Nordstrom standard Alterations/Tailor Shop markings
Perform basic garment repairs by hand, including sewing buttons, pressing and cleaning merchandise
Assist shop manager with maintaining reports
Demonstrate the safe and proper use of all equipment in the shop
Perform monogramming with monogramming machine, as necessaryQualifications

Have a high school diploma, or equivalent (preferred)
Strong data entry and written communication skills
Ability to type a approximately 50 words per minute
Basic sewing and tailoring skills such as sewing buttons, pressing and cleaning merchandise
Ability to prioritize multiple tasks in a fast-paced environment
Ability to communicate clearly and professionally with customers and coworkers
Strong computer proficiency, including Excel and Outlook and comfortable learning new computer applications
High level of ownership, accountability and initiative
Ability to work a flexible schedule based on department and store needs

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position. The hours and schedule for this position will vary by week depending on business needs. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.