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in Louisville, KY

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About this job

Location

Scheduled to open March 6, 2018, this luxurious Omni property located in the heart of Downtown Louisville, is designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city's rich history and authentic character, the Omni Louisville will transform one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

Job Description

The Massage Therapist is responsible for guest satisfaction in the spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures.

Responsibilities

  • To work as part of the spa therapy team to consistently provide the highest possible standard of treatment, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
  • Responsible for setting up the treatment rooms according to procedures and disposing of laundry in a timely basis.
  • Maintain sanitation of work area and equipment as required by state board guidelines.
  • Ensure all professional stock is being used in compliance with the PAR levels to assist with reduction in product waste.
  • To begin and end treatments at the published time and ensure correct procedures of all treatments are being followed at all times.
  • Ensure all guests depart with a completed prescription form after each and every service.
  • Strive to consistently encourage upgrades and produce a minimum of 10% in retail sales per day / week/ month.

Qualifications

  • Current State Massage License
  • 1 year of minimum experience in massage therapy
  • Maintain sanitation of work area and equipment as required by state board guidelines standard operating procedures.
  • Effective communicator
  • Excellent guest care, guest service and attention to detail
  • Flexible and cooperative
  • Able to sit, stand and walk up to 8 hours
  • Able to lift and carry up to 20 pounds