Gallery Host/Front Desk Agent - 1187885

Description

Work in a fast-paced, dynamic environment and discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you.Why Hyatt?

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life.

Job overview

Gallery Hosts contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.

What you will be doing

• Create an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment.
• Be responsible for the complete guest experience; to include the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out and the servicing of the meeting rooms.

Requirements

• Previous guest service experience as well as the ability to communicate well with guests.
• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required
• Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
• Must possess basic computer skills, i.e. Word, Excel, etc.

Compensation: Varies based on experience

Property: Hyatt Place Cleveland/Independence

Hotel Brand/Office Type: Aimbridge Hospitality

Primary Location: United States-Ohio-Independence

Schedule: Full-Time

Job: Guest Service Operations

Job Sub Category: Guest Services

Req ID: 1187885