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in Steamboat Springs, CO

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About this job

The Comfort Suites Aurora, CO will be opening December 2017!
Full Time and Part Time positions available.
The Guest Service Representative is responsible for exceptional guest sales and service at the front desk.  Each shift has different responsibilities and checklists to support the smooth operations of the hotel.  Shift openings are 7-3pm, 3-11pm and 11-7am.  Guest Service Representatives are the heartbeat of the guest experience and set the stage for an excellent stay with every guest interaction.  They are responsible for sales and reservations via phone and in person, guest check in and out, guidance for guests in dining and directions, guest billing, safety and security protocols and the commitment to consistently wowing our guests with the quality of your service and their overall stay in our hotel.  Schedules require rotating weekend shifts.  Night audit shift includes billing, inventories, laundry, movement of goods throughout the building, audits, and any task necessary for the efficient operations of the hotel.  Hourly wage between $10-$14


Additional Info

Additional

•Love of helping people 
•Excellent customer service skills on the phone and in person 
•Capacity to pay attention to details for billing and reservations 
•Ability to navigate fast-paced environment 
•Desire to meet/exceed exceptionally high standards 
•Exceptional Attitude 
•High degree of self motivation 
•Capacity to do whatever it takes to make this hotel successful 
•Flexible schedule a plus for full time positions 
•Passion 
•Integrity 
•Minimum of 2 years consistent employment experience required 



Requirements

•Love of helping people 
•Excellent customer service skills on the phone and in person 
•Capacity to pay attention to details for billing and reservations 
•Ability to navigate fast-paced environment 
•Desire to meet/exceed exceptionally high standards 
•Exceptional Attitude 
•High degree of self motivation 
•Capacity to do whatever it takes to make this hotel successful 
•Flexible schedule a plus for full time positions 
•Passion 
•Integrity 
•Minimum of 2 years consistent employment experience required 



Job Benefits

Advanced Hospitality Management takes pride in providing an exceptional work environment and corporate focus on its employees with Paid Time Off, Medical Benefits, and Travel Discounts at over 3000 Hotels worldwide. Advanced Hospitality Management is committed to giving its teams the resources it needs to be successful. Advanced Hospitality Management is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.EOE m/f/d/v.  Advanced Hospitality Management is a participating member of E-Verify.