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About this job

Data Science Manager, Digital Practice

A day in the life… The ideal Manager is a seasoned analytics expert who is passionate about using data and research to drive customer-centered improvements and innovation. The ideal candidate is an outstanding analyst, experienced people manager, and an exceptional communicator.

Lead a team of analysts in providing rich analysis and recommendations to guide the evolution of Nordstrom’s Digital and Omni-channel customer experience Drive hiring, onboarding and career development for a team of analysts Engage broadly with Customer Experience stakeholders to frame, structure, and prioritize business problems where analytic projects or tools can have the biggest impact on Nordstrom’s business Partner with Analytics Center of Excellence leaders on establishing strong analytic principles and best practices for delivering impactful analysis and data solutions. Perform large-scale statistical research, analysis, modeling and forecasting Communicate insights and recommend areas for further data discovery Research new analytical methods and tools to improve customer engagement Create best practice processes, facilitate cross-functional information sharing and training for team members Keep self and team educated on emerging trends in digital and omni-channel measurement toward influencing future optimization and investments

Qualifications

Masters degree in Computer Science, Mathematics, Statistics -- or equivalent education and experience required 3 years hands-on work experience in Data Science and Analytics Extensive experience using SQL in a variety of RDMS environments Scripting skills in Bash and at least one analytic programming language (e.g. R or Python) Experience working with NoSQL data environments and tools such as Hadoop, Spark, DynamoDB Fluent with experimental design (DOE) A solid grasp of the Scientific Method and its application in Data Science Fluency with statistical and machine learning algorithms such as decision trees, neural networks, collaborative filtering, clustering, survival analysis, graph theory, etc. Knowledge and experience working with cloud computing solutions such as AWS, Azure Knowledge of visualization tools such as Tableau, d3.js, Shiny Excellent written and verbal communication skills Supply Chain experience is a strong plus

Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune™ magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers.

As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and profit sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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