Massage Therapist (Part-Time) - Waldorf Astoria Beverly Hills

Job Summary

A Massage Therapist is responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Massage Therapist, you would be responsible for performing massages and/or body treatments for guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Perform massage and/or body treatments
• Utilize, maintain and conduct inventory of supplies and products
• Maintain cleanliness of work area
• Maintain records as required by federal, state, local and company regulations
• Respond to guest inquiries and requests and resolve guest service issues in a timely, friendly and efficient manner
• Perform general Spa duties, as needed

Qualifications for Massage Therapist-

Must have:

Minimum of 3 years experience as a Massage Therapist

License from CA Massage Therapy Council OR City of Beverly Hills Massage License

Strong English language skills and communication skills

Professional presentation

Ability to work with maximum accuracy

Efficiency and attention to detail, maintaining a keen sense of urgency at all times.

Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment, must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.

Excellent ability to communicate clearly, concisely, and openly in all interactions.

Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

Excels in a team environment.

The ability to maintain confidentiality of guest information and pertinent hotel data

Basic computer skills

Strongly preferred:

5 Star experience highly preferred

Luxury experience

Training in Forbes standards of service preferred

Strong preference for candidates with additional language skills in German, French, Spanish, Arabic, Japanese, Korean or Chinese

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans