The job below is no longer available.

You might also like

in Phoenix, AZ

Use left and right arrow keys to navigate

About this job

Job Description

This Retail Sales Associate position is located at the beautiful Pointe Hilton Squaw Peak Resort on 16th Street. You will work at one of our two Gift Shops helping guests in a number of ways. You will get to make ice cream treats and Starbucks coffee drinks.

This seasonal position will run through Labor Day. You will work anywhere from 10 to 40 hours per week depending on how busy the hotel is. You will need to have full availability to work any shift, and work on weekends and holidays.

This position will run from February - September, Food and Beverage experience is a plus! Must be of legal age to sell alcohol. Come work for a large resort and gain experience in the Retail and Food and Beverage field!

Make good money, meet great people and get and cool perks working for Hilton!

APPLY RIGHT NOW, it only takes a few minutes, and Hilton recruiting will be in touch.

What will I be doing?

As a Gift Shop Clerk, you would be responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and acknowledge guests upon arrival in the shop.
  • Demonstrate knowledge of merchandise, styling and pricing.
  • Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards.
  • Wrap merchandise and pack orders for shipping.
  • Assist in conducting inventory and ensure adequate merchandise supply levels.
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.

Keywords: Retail, Cashier, Food and Beverage, Customer Service, Hospitality, barista, coffee shop, ice cream shop.

Job Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans