Summit Program – Retail Management Training Program

Overview

At L.L.Bean, we've been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Why? Because our employees love what they do and share a passion for the outdoors – whether they're working inside or playing outside. Come work in an environment where our values are demonstrated in every interaction with our customers.

In this 14-week entry-level program, you will work with a Store Manager and a team of trainers to develop the leadership and technical skills required of a Retail Manager through hands-on, experiential learning: service, talent development, brand presentation, and store operations. You'll rotate through a robust training plan to develop expertise about L.L.Bean's complex, growing retail business, from reporting to retail acumen, recruiting to hiring.

The Summit Program launches you into a full-fledged leadership role, where you'll learn first-hand through various experiences how to merchandise, train and develop your direct reports, drive sales, make strategic decisions like a business owner, and influence business performance. You'll interact with and serve our customers and develop leadership skills to lead, coach, develop, and inspire a team to provide L.L.Bean's world-class service. Your trainers will support your accelerated development through constant coaching and feedback. Upon successful completion of the program, you will be placed in a Retail Manager role in a L.L.Bean store – you must have the ability to relocate to any of our markets upon program completion.

This training program will be offered in our Lynnhaven store located in Virginia Beach, VA starting June of 2018.

Responsibilities

• Demonstrate leadership that promotes the L.L.Bean's core values, brand, culture and mission
• Develop employee talent through feedback, coaching, training, and engagement
• Foster a supportive work environment and lead a service and selling culture
• Demonstrate problem solving and critical thinking skills in a fast-paced and dynamic retail environment through action planning and execution to meet service and sales goals
• Execute inspiring brand presentations through visual and marketing efforts
• Deliver legendary world-class customer service
• Follow store Standard Operating Procedures to create a seamless shopping experience
• Open and close store
• Lead and execute compliance with Loss Prevention policies and procedures

Health and Safety Requirement: Ensure compliance with the L.L.Bean comprehensive Health and Safety program by knowing and following all safety guidelines, policies, procedures and expectations. Take immediate and appropriate action to rectify any unsafe conditions. Ensure compliance of front line employees with comprehensive Health and Safety program.

Qualifications

• Must have a four-year degree with a minimum cumulative GPA of 3.0
• Must have permanent authorization to work in the United States
• Demonstrated passion for service required
• Some previous retail or customer service experience required
• Proven leadership skills with the ability to develop and motivate employees
• Strong business acumen with the ability to achieve sales and service goals
• Passion for the outdoors and L.L.Bean's core activities
• Capability to build strong partnerships and to work collaboratively to achieve goals
• Ability to maintain a high level of enthusiasm, motivation and a positive attitude
• Established time management and organization skills
• Demonstrated interpersonal, written and verbal communication skills
• Passion for a career working in a face paced and service oriented retail store environment
• Ability to work a flexible schedule including nights, weekends and holidays
• Ability to relocate to any of our markets upon completion of the program

Much has changed since our start in 1912, but the important things remain the same. The values that the company's founder, L.L. Bean (Leon Leonwood Bean) was raised to believe in were simple and deeply ingrained. Nature is something to be revered. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. When L.L. launched his company, he believed so strongly in the Golden Rule that he made it the foundation of his business.

Over the past few years L.L.Bean has received numerous accolades including being named #1 on Forbes 2016 Best Employers List, thanks to the corporate culture and unique benefits we offer our employees:

• An excellent total compensation package
• Enhanced 401K retirement package
• Health care, including domestic partner and family coverage, across medical, dental, and vision
• Flexible spending accounts for health and dependent care
• Life insurance, including domestic partner and dependent coverage
• Outdoor experience days in addition to paid vacation and personal time
• Generous discounts on L.L.Bean merchandise and Outdoor Discovery School adventures
• Employee Referral Award Program
• Employee Store
• Equipment loan program from the Employee Use Room
• Access to pro deal program discounts
• Tuition reimbursement
• Access to L.L.Bean cabins and tent sites at Rangeley Lake for personal use

We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.