HR Director

• Understand the internal landscape of our HR Operations; our culture, values and our current processes, having a clear perspective on how everything fits together
• Partner with our temporary HR Generalist to craft a job description and launch a search for a permanent HR Generalist for your team
• Be the go to expert in areas such as employment records; benefits; visas and our HRIS
• Partner and mentor the team members supporting our onboarding and offboarding programs
• Ensure we a compliant with all labor law regulations; stay update-to-date on all employment law changes
• Act with the employee experience in mind, constantly seeking feedback, finding ways to make improvements and maintaining great relationships based on trust and respect

WITHIN THREE MONTHS, YOU WILL

• Take ownership of our Learning and Development program: analyze opportunities to enhance our offerings, develop and facilitate organizational and skill-specific training sessions, and track success, effectiveness, and participation
• Partner with management to resolve employee relations issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate
• Maintain our current processes and continually develop greater efficiencies in our HR systems
• Support the performance management and compensation review process to ensure consistent and fair decisions are made regarding promotions, and bonus and salary increases; provide training and counseling on the performance management process
• Lead and support the strategy for the HR roadmap; suggesting areas for improvement and ensuring that the team has all the resources needed and deliverables scoped out to be successful

WITHIN TWELVE MONTHS, YOU WILL:

• Surprised us with new creative ways to delight our employees and create great experiences for them
• Developed strong relationships with managers, employees and the leadership team
• Become the go-to authority on all things related to HR Operations
• Simplified our processes to ensure they are consistent and repeatable as well as completely aligned to supporting the business and culture we are building
• Assumed responsibility for the budget for the Human Resources department
• Improved our systems to better support our core processes, with as much as possible automated
• Demonstrated strong knowledge of all federal and state laws and regulations and ensured consistency with HR industry practices
• Reevaluated our programs and policies; these areas might include updates and changes to the employee handbook, leave of absence, and total rewards offerings - benefits, perks, etc.

WHAT WE'RE LOOKING FOR IN YOU:

• 8+ years working as a Sr. Manager of HR, Director, or equivalent in a rapidly growing technology environment
• Experience managing a team
• Ability and experience scaling an HR operations function in a fast growing, start up company
• HR Knowledge; strong knowledge in all areas of HR and employment law (including for a non-exempt workforce) as well as experience managing large HR Systems like Ultipro
• Familiarity managing global HR
• Data driven; ability to make decisions with the right mixture of analysis, wisdom, and judgement
• Process design; experience designing simple, repeatable processes, creating clear project plans with efficient workflows, and finding opportunities for constant improvement
• Exceptional analytical, problem solving, critical thinking and project management skills
• Proven ability to think strategically and tactically while also managing details
• Strong desire to help others and intellectual curiosity about people and organization issues
• Effective influencer, communication, and interpersonal skills; great listener

WHAT YOU'LL GET FROM US:

• An official Best Places to Work as listed in the SF Business Times (we're in the top 10!)
• The opportunity to define mobile commerce and change the way people book travel
• A people-focused organization dedicated to making sure you're challenged, learning, growing, and recognized for all your great work
• The camaraderie of a driven, agile team that is building something disruptive
• A beautiful workspace at Market & 5th St Excellent health, dental, vision and 401k plans, and stock options too
• Support in creating clear professional goals that drive you to do your best work
• An environment in which you can learn skills and new processes to further your career
• Fun stuff — quarterly travel stipend, flexible time off, catered meals, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway!

We are on a mission to radically transform hotel bookings. Doing this requires us to think differently and to question conventional approaches, therefore it's essential to have a diverse team of the very best people with all types of backgrounds and experiences to bring the best ideas to life. We are committed to maintaining an environment where all of our team members have the opportunity to be heard, to make an impact and to do the best work of their lives.