Commercial Account Mgr

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.:

Advance Auto Parts Job Description Job Title: Commercial Account Manager, Retention and Growth Department: Commercial Sales Department Reports To: Sales Manager, Commercial FLSA Status: Exempt Job Grade: 13 Job Code: CS0031 Prepared By: Human Resources, Commercial Prepared Date: 11-10-08 SUMMARY Sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercials businesses by performing the duties outlined below. Responsible for implementing new commercial sales programs, as well as supporting current programs to meet or exceed sales and gross margin targets. Partners with Retail Operations Team (Commercial Parts Specialists, Store Managers and Division Managers) to execute the Commercial Sales Program Model in assigned Commercial Delivery Stores. The majority of the CAMs time is spent in the field making sales calls, cultivating customers and maintaining existing commercial business relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Demonstrate at all times behaviorconduct that is in keeping with the Culture and Leadership Principles of Advance Auto Parts, including our Code of Ethics. 2. Report to the Commercial Sales Manager (CSM) and work with Division Managers, Store Managers and other key personnel to achieve all agreed upon goals for the assigned accounts with emphasis on Sales and Gross Margin Dollars. 3. Develop and maintain strategic partnership with CSM and DM to provide sales support to existing accounts .Seeks to understand customers business, anticipating their future needs, and consequently growing AAPs share of wallet. 4. Identify and meet commercial customer needs by presenting products, services, or ideas in a manner that clearly shows how they would meet the needs, provide benefits, and build confidence. 5. Travel throughout assigned accounts making sales calls and develops approaches that best position products, services, or ideas; leverages supportive factors, overcomes or minimizes objectives, and addresses unique needs and preferences of key decision makers. Makes favorable impressions by interacting with prospectclients in a manner that builds effective relationships. 6. Proactively communicate with Store Team on a regular basis to ensure that customer expectations concerning product availability, accuracy, and delivery timelines are realistic and being met. 7. Work with the CSM and Division Managers to determine price schedules and discount rates that will allow the assigned accounts to achieve Commercial sales and gross margin targets. 8. Document account sales call activity and other account data for current customers into computer database. 9. Possess working knowledge of Company products and services and the ability to market those products and services to meet customer needs. 10. Provide feedback and input to Commercial Sales Manager and other business partners regarding competitive information, merchandising suggestions, and other services to strengthen AAPs market position. 11. Partner in the development and retention of Commercial Parts Specialists in order to support the Companys strategic plan for internal growth and career opportunities. 12. Understand aspects of the APAL system, including Inventory Management and processing of commercial account paperwork. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, andor ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Excellent interpersonal and presentation skills. 2. Excellent problem solving ability. 3. Proven sales track record. 4. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION andor EXPERIENCE 1. Associates degrees (A.A.) or equivalent from a two-year college or technical school, three to five years related selling experience, or equivalent combination of education and experience. 2. Must possess a working knowledge of automotive systems and traditional automotive aftermarket. 3. Computer proficiency required. Working knowledge of Microsoft Word, Excel, and Powerpoint preferred. 4. Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent. 5. Ability to review and analyze business reports, such as profit and loss statement. 6. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 7. Ability to define problems, collect information, establish facts, and draw valid conclusions. 8. Ability to write reports, business correspondence, and procedure manuals. 9. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 10. Ability to interpret Company Policy and