Global Sales Manager - Transportation - Total Account Management

There's no one else like us. Wyndham Hotel Group is a hotel industry giant with an unmatched presence of more than 8,100 hotels and approximately 708,500 rooms in 78 countries. We're a hospitality powerhouse, with iconic brands united by the richest and simplest rewards program in the business.

Our brands include: Super 8®, Days Inn®, Howard Johnson®, TRYP by Wyndham®, Ramada Worldwide®, Ramada Encore, Microtel Inn & Suites by Wyndham®, Hawthorn Suites by Wyndham®, Wingate by Wyndham®, Travelodge®, Knights Inn®, Baymont Inn & Suites®, Wyndham Garden®, Wyndham Hotels and Resorts®, Wyndham Grand®, Dazzler® Hotels, Esplendor® Boutique Hotels, The Trademark Hotel Collection®, AmericInn® and Dolce Hotels and Resorts®.

The blue thread that ties them all together is Wyndham Rewards®, the richest and simplest rewards program in the business. Wyndham Rewards has revolutionized the loyalty landscape, offering members a simple-to-use, generous points-earning structure along with a flat, free night redemption rate – the first of its kind for a major rewards program. Wyndham Rewards® members – over 53 million and counting – have the chance to earn and redeem points for hundreds of rewards options around the world every day.

Headquartered in Parsippany, N.J., with offices around the globe in London, Shanghai, Buenos Aires, Dubai and other cities, Wyndham Hotel Group employs over 8,800 associates worldwide.

Managing over 1,500 customers, the Global Sales Organization (GSO) provides access to Wyndham's global distribution and award winning loyalty program, while leveraging preferred partnerships to drive topline growth. The GSO is comprised of 75 plus leaders and sellers deployed against accounts focused on segments such as Affinity/Member Benefits, Transportation, TMC/Consortia, and Transient across the globe.

Reporting to the Sr. Director, Global Sales – Transportation, the Manager, Global Sales - Transportation, TAM will be responsible for supporting the Director in developing relationships and driving business from GSO managed transportation accounts for airline, trucking and rail crews, transient, leisure and group lines of business to all WHG brands.

The ideal candidate will have at least three years of hotel industry sales experience and will demonstrate knowledge of WHG's growing portfolio of brands. Strong communication and collaboration skills are required to engage internal corporate resources, customer relationships, and market opportunities.

Responsibilities

Account Management & Development:

• Support the Director in developing and executing their strategic account plans.
• Serve as point of contact for managing the day to day needs of key account customers via phone and email.
• Engage in proactive reach out via phone and email to all accounts as requested by the Director.
• Provide proactive and strategic recommendations on property sourcing.
• Ensure that leads are properly entered into the system and that the booking process is working to deliver leads to hotels.
• Work with Outbound Call Center Services to support select customers with high transactional needs.
• Manage the COE team as it relates to the preparation of all reporting, presentation and administrative needs for quarterly business reviews and customer facing activities.

People Management:

• Direct and oversee transactional support from the Account Services, Data Entry/Validation, RFP and COE teams.

Partnerships & Collaboration:

• Partner with the Franchise Operations, Brand Leadership, and Property Sales teams to continually provide the best customer experience.

Qualifications