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Customer Coordinator, Hearing Center - El Cerrito and Berkeley
•30 days ago
About this job
Position Summary
CVS Health is currently seeking Customer Coordinators who are interested in assisting our Dispensing Audiologist and Hearing Aid Dispensers in Hearing Aid Centers inside CVS Pharmacy
Key Responsibilities:
- Manage hearing providers schedules to ensure efficient and convenient customer care
- Schedule customer appointments
- Utilize the computer software to efficiently book appointments, update customer information
- Assist Dispensing Audiologist/Hearing Aid Dispenser with insurance verification
- Maintain a clean working environment, while following all CVS Health Policies and Procedures
- Ensure customer confidentiality and a work environment to support privacy
Position Summary
CVS Health is currently seeking Customer Coordinators who are interested in assisting our Dispensing Audiologist and Hearing Aid Dispensers in Hearing Aid Centers inside CVS Pharmacy
Key Responsibilities:
- Manage hearing providers schedules to ensure efficient and convenient customer care
- Schedule customer appointments
- Utilize the computer software to efficiently book appointments, update customer information
- Assist Dispensing Audiologist/Hearing Aid Dispenser with insurance verification
- Maintain a clean working environment, while following all CVS Health Policies and Procedures
- Ensure customer confidentiality and a work environment to support privacy
Preferred Qualifications
- Prior customer service experience in a retail setting
- Experience within Hearing Aid Dispensing Organizations
Required Qualifications
- 1 year experience in a medical setting as a Unit Clerk, Medical Assistant or Medical Receptionist
- Experience in Microsoft Office skills (Word, Excel, PowerPoint, Outlook) along with willingness to learn and use new computer programs/applications
- Valid driver's license is required in order to travel from one audiology site to another
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