The job below is no longer available.

You might also like

in Phoenix, AZ

Use left and right arrow keys to navigate

About this job

Position Summary

As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting.This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns. Additional responsibilities will include collecting payments, scheduling payments and reviewing resident's statement of account for accuracy of charges and proper account handling. As part of the Private Pay team you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment.Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

The Accounts Receivable Specialist on the Private Pay team is responsible for:

Supporting long term care residents, responsible parties and facilities.

Verifying and collecting information for account specific billing, insurance and coding.

Updating and documenting customer accounts designated in work campaign.

Verifying accuracy of existing account standing and progress accounts accordingly.

Conducting outbound calls to reconcile account issues and outstanding account balances.

Ensuring compliance through strict adherence to federal and state laws, as well as company policy.

Processing payments and following up on postings.

Participating in corporate campaign strategies to further leadership led initiatives.

Assisting with internal and external requests with exceptional customer service.

Effectively managing independent workflow.

Utilizing effective prioritization and organization skills.

Thinking critically and understanding appropriate points of escalation.

Regularly meeting or exceeding productivity goals as determined by leadership.

Effectively multitasking in a fast paced production environment.

Navigating multiple software programs and windows simultaneously.

#PHXFinance

Position Summary

As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting.This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns. Additional responsibilities will include collecting payments, scheduling payments and reviewing resident's statement of account for accuracy of charges and proper account handling. As part of the Private Pay team you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment.Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

The Accounts Receivable Specialist on the Private Pay team is responsible for:

Supporting long term care residents, responsible parties and facilities.

Verifying and collecting information for account specific billing, insurance and coding.

Updating and documenting customer accounts designated in work campaign.

Verifying accuracy of existing account standing and progress accounts accordingly.

Conducting outbound calls to reconcile account issues and outstanding account balances.

Ensuring compliance through strict adherence to federal and state laws, as well as company policy.

Processing payments and following up on postings.

Participating in corporate campaign strategies to further leadership led initiatives.

Assisting with internal and external requests with exceptional customer service.

Effectively managing independent workflow.

Utilizing effective prioritization and organization skills.

Thinking critically and understanding appropriate points of escalation.

Regularly meeting or exceeding productivity goals as determined by leadership.

Effectively multitasking in a fast paced production environment.

Navigating multiple software programs and windows simultaneously.

#PHXFinance

Preferred Qualifications

1+ years of experience with the below qualifications: Knowledge of Medicare/Medicaid. Experience in negotiating payment arrangements. Extensive telephonic communication. Receivables or collections experience preferably in a healthcare setting.

Required Qualifications

1+Years of experience in the following:

High volume customer service environment. Usage of Microsoft Office required, specifically Excel/Word/Outlook