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Pharmacy Technician- Prior Authorizations and Appeals
| Location | Richardson, TX Richardson, Texas |
|---|
About this job
Position Summary
Exciting opportunity for you to join a team of pharmacy experts as a Customer Service Representative. In this role, you as a Texas registered pharmacy technician will take in-coming calls from members and providers, providing professional phone assistance to all callers through the criteria based prior authorization process. As an ideal candidate, you must maintain complete, timely, and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores.
Join the company helping people and their path to better health!
CPhT, PTCB, Customer Service, Pharmacy Technician, prior authorizations, CVS, Insurance Verification, Processing Technician AMNHC
Position Summary
Exciting opportunity for you to join a team of pharmacy experts as a Customer Service Representative. In this role, you as a Texas registered pharmacy technician will take in-coming calls from members and providers, providing professional phone assistance to all callers through the criteria based prior authorization process. As an ideal candidate, you must maintain complete, timely, and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Our organization offers a competitive benefit package including vacation, holiday/sick time, health/dental/vision insurance, work/life balance, employee discounted stock purchase program, 401K, tuition reimbursement, and employee discounts at all CVS stores.
Join the company helping people and their path to better health!
CPhT, PTCB, Customer Service, Pharmacy Technician, prior authorizations, CVS, Insurance Verification, Processing Technician AMNHC
Preferred Qualifications
Call center or member services experience preferred
Candidate must have the ability to deal with a diverse customer base in a friendly and confident manner (internal and external customers)
Excellent communication skills (oral, written, grammar, listening)
PC Windows experience required
Basic math skills required (addition, subtraction, multiplication, division)
Ability to maintain confidentiality
Required Qualifications
Current pharmacy technician registration with the Texas Board of Pharmacy license is required
At minimum, 3 months prior pharmacy technician experience
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