Senior Accounts Receivable Specialist - Private Pay

Position Summary

As a Senior Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Senior Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns. Additional responsibilities will include collecting payments, scheduling payments and reviewing resident's statement of account for accuracy of charges and proper account handling. As part of the Private Pay team you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment. Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

The Senior Accounts Receivable Specialist on the Private Pay team is responsible for:

Contacting customers by phone to reconcile account balances. Retrieving copies of invoices to send via fax or mail for account resolution. Documenting client communications in the receivables systems. Processing payments and following up on promised payments. Identifying, communicating and escalating issues to management or appropriate leader. Additional duties and responsibilities as assigned by management.

#PHXFinance

Position Summary

As a Senior Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Senior Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns. Additional responsibilities will include collecting payments, scheduling payments and reviewing resident's statement of account for accuracy of charges and proper account handling. As part of the Private Pay team you will work in a customer service oriented, fast paced and team focused environment to help resolve patient account balances.

As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment. Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts.

The Senior Accounts Receivable Specialist on the Private Pay team is responsible for:

Contacting customers by phone to reconcile account balances. Retrieving copies of invoices to send via fax or mail for account resolution. Documenting client communications in the receivables systems. Processing payments and following up on promised payments. Identifying, communicating and escalating issues to management or appropriate leader. Additional duties and responsibilities as assigned by management.

#PHXFinance

Preferred Qualifications

3 + years of experience with the below qualifications.

• Strong written, verbal communication.
• Knowledge of Medicare/Medicaid.
• Experience in negotiating payment arrangements.
• Receivables or collections experience preferably in a healthcare setting.

Required Qualifications

3+Years of experience in the following:

• Experience using Microsoft Office, specifically Outlook, Word and Excel.
• Technical proficiency in working in multiple systems and software's simultaneously.
• Experience in customer service and a high volume environment.